Agent Success & Operations Coordinator

Better Homes and Gardens Real Estate The Masiello Group; Nashua (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) retirement plan with company-to

Flexible time‑off program

Voluntary benefits and supplemental

Job summary

Better Homes and Gardens Real Estate The Masiello Group is seeking an Agent Success Coordinator to support our Sales Director and regional agents in Nashua and Atkinson. This full-time, in-person role focuses on coordinating listings, managing workflows, and maintaining accurate records across multiple systems.

You will train and assist agents with technology, onboarding, and compliance, while collaborating with team members to ensure smooth operations and timely communication across the region.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills with close attention to detail.
• Proactive, resourceful, and solutions-oriented mindset.
• Ability to work independently while contributing to a team.
• Strong judgment, dependability, and follow-through.

Responsibilities

• Provide administrative and operational support to the Sales Director and regional agents.
• Coordinate listing timelines, updates, documentation, and workflows.
• Review listing and transaction documents for accuracy, completeness, and compliance.
• Maintain information across real estate, marketing, accounting, and internal systems.
• Help agents navigate company technology, tools, and processes.
• Troubleshoot common technology questions and connect agents with resources.
• Support agent onboarding and offboarding.
• Maintain listing information, marketing materials, and office records.
• Track licensing requirements, renewals, and deadlines.
• Deliver training and one-on-one support to agents.

Skills

communication

organization

proactive mindset

independent work

time management

Microsoft 365

Teams

Outlook

Word

Excel

SharePoint

OneDrive

Planner

Canva

social media

tech troubleshooting

patience with tech

follow-through

real estate/transaction coordination

Tools

Microsoft 365

Teams

Outlook

Word

Excel

SharePoint

OneDrive

Planner

Canva

Job description

Better Homes and Gardens Real Estate The Masiello Group is seeking an Agent Success Coordinator to support our Sales Director and regional agents in Nashua and Atkinson. This full-time, in-person role focuses on coordinating listings, managing workflows, and maintaining accurate records across multiple systems.

You will train and assist agents with technology, onboarding, and compliance, while collaborating with team members to ensure smooth operations and timely communication across the region.