Agent Entry Level WFH

AO Globe Life; Decatur (AL); Remote; USD 27,000 - 33,000; Full time

Benefits offered by this job

Fully Remote Work Environment

Flexible Scheduling

Pre-Scheduled Client Consultations

Training & Licensing Support

Weekly Compensation

Performance Recognition

Leadership Development

Supportive Team Environment

Job summary

AO Globe Life is hiring Remote Customer Service Account Consultants to meet virtually with individuals and families who are already connected with our organization. You will conduct pre-scheduled consultations via Zoom, explain benefit options, and guide clients through the application and onboarding process.

The role offers a fully remote environment, flexible scheduling, and ongoing training with licensing support.

Qualifications

• Must have strong verbal and written communication skills.
• Able to manage schedules and work independently.
• Comfortable using Zoom and other digital tools.
• Authorized to work in the United States.

Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom.
• Explain available benefit options to clients.
• Guide clients through the application and onboarding process.
• Provide clear answers and ongoing support.
• Maintain accurate client documentation and follow-up.

Skills

Communication skills

Problem solving

Time management

Video conferencing

US work authorization

Tools

Zoom

Job description

If you are looking to move away from traditional office roles and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.

AO Globe Life is hiring Remote Customer Service Account Consultants to meet virtually with individuals and families who are already connected with our organization. Instead of prospecting for leads, you will focus on scheduled consultations where you provide guidance on benefit programs that help protect what matters most.

Key Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom

• Understand client needs and explain available benefit options

• Guide individuals and families through the application and onboarding process

• Provide clear answers to client questions and offer ongoing support

• Maintain accurate documentation and follow-up communication

• Participate in team meetings, training sessions, and professional development programs

• Collaborate with peers and mentors to improve performance and service delivery

What You'll Receive

Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.

Flexible Scheduling
Structure your schedule in a way that supports both productivity and work-life balance.

Pre-Scheduled Client Consultations
All client meetings are arranged in advance, allowing you to focus on service rather than outreach.

Training & Licensing Support
Comprehensive onboarding and assistance with obtaining required licensing.

Weekly Compensation
Consistent weekly pay through direct deposit with performance-based incentives.

Performance Recognition
Monthly and quarterly bonus opportunities and advancement potential.

Leadership Development
Clear pathways into mentorship and leadership roles for high-performing team members.

Supportive Team Environment
Collaborative culture focused on development, accountability, and long-term success.

Who We're Looking For

• Confident communicators who are comfortable presenting information virtually

• Individuals who enjoy helping people and solving problems

• Organized professionals who can manage their workflow independently

• Candidates comfortable using video conferencing and digital tools

• Applicants legally authorized to work in the United States

• Access to a Windows-based laptop or PC with reliable internet connection and webcam

Why AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veterans’ organizations to provide supplemental benefit programs to working families across the United States. With more than 70 years of experience and a rapidly growing remote workforce, we focus on building careers that combine flexibility, service, and professional growth.