Agent Development & Partnerships Specialist

Priority-1, Inc.; Little Rock, Northern (AR, KY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Employer Contributions

Life Insurance

Short Term Disability

Long Term Disability

401(k) Plan

Profit Sharing

Paid Holidays

PTO

Cancer, Critical Illness, and Accident

Job summary

Priority-1, Inc. in Little Rock, AR is seeking an Agent Development Specialist to support and grow our Agent Partners. You will guide new agents through the TMS and company processes, ensuring excellent service and reliable operational support.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and the ability to adapt to new systems. Bachelor's degree is preferred, with opportunities for career growth and competitive benefits.

Qualifications

• Minimum of 2 years of customer service experience preferred.
• Ability to communicate in a clear and concise manner.
• Ability to think critically and adapt to new systems.
• Sincere desire to cultivate and maintain relationships.

Responsibilities

• Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies.
• Ensure top level Customer Service and Support to Client Base.
• Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance.
• Work with Business Development Team to continue improving the Agent Development Process.

Skills

Customer service

Communication

Critical thinking

Education

Bachelor's degree preferred

Job description

Priority-1, Inc. in Little Rock, AR is seeking an Agent Development Specialist to support and grow our Agent Partners. You will guide new agents through the TMS and company processes, ensuring excellent service and reliable operational support.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and the ability to adapt to new systems. Bachelor's degree is preferred, with opportunities for career growth and competitive benefits.