Agent Development Specialist

Priority-1, Inc.; Little Rock, Northern (AR, KY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Employer Contributions

Life Insurance

Short Term Disability

Long Term Disability

401(k) Plan

Profit Sharing

Paid Holidays

PTO

Cancer, Critical Illness, and Accident

Job summary

Priority-1, Inc. in Little Rock, AR is seeking an Agent Development Specialist to support and grow our Agent Partners. You will guide new agents through the TMS and company processes, ensuring excellent service and reliable operational support.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and the ability to adapt to new systems. Bachelor's degree is preferred, with opportunities for career growth and competitive benefits.

Qualifications

• Minimum of 2 years of customer service experience preferred.
• Ability to communicate in a clear and concise manner.
• Ability to think critically and adapt to new systems.
• Sincere desire to cultivate and maintain relationships.

Responsibilities

• Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies.
• Ensure top level Customer Service and Support to Client Base.
• Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance.
• Work with Business Development Team to continue improving the Agent Development Process.

Skills

Customer service

Communication

Critical thinking

Education

Bachelor's degree preferred

Job description

## Agent Development SpecialistApply: Little Rock, AR: Full time: Posted Today: JR101537Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Agent Development Specialist Job Posting Job Description**Summary:** Our Business Development Team is looking for a Client Relations Specialist. This position specializes in the cultivation and operational support of new and existing Agent Partners. **Description:** * Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies* Ensure top level Customer Service and Support to Client Base* Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance* Additional job responsibilities related to Agent Development* Work with Business Development Team to continue improving the Agent Development Process**Job Requirements:** * Minimum of 2 years of Customer Service Experience preferred* Bachelor's Degree Preferred* Ability to communicate in a clear and concise manner* Ability to critically think and adapt to new systems* Sincere desire to cultivate and maintain relationships**Compensation** * $19-$21 per hour* Medical Insurance with premiums paid at 100% for employees AND dependents* Dental Insurance 100% paid for Employee* Vision Insurance* HSA with Employer Contributions* Life Insurance* Short Term Disability* Long Term Disability* 401(k) Plan* Profit Sharing: Typical annual contribution of 15% of total eligible compensation* Paid Holidays AND PTO* Cancer, Critical Illness, and Accident Policies available**Physical Requirements:**Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.**