Agent/ CSR P&C

Insurance Agency; Maryland; On-site; USD 48,000 - 61,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Paid time off

Job summary

Insurance Agency in Maryland is seeking a P&C Insurance Agent/CSR to deliver tailored coverage and exceptional service across property, casualty, health, and commercial lines. You will engage clients, assess their needs, quote terms, and manage applications and renewals while staying compliant with industry regulations.

You’ll drive growth through proactive sales, build lasting relationships, and participate in comprehensive training within a dynamic team environment that values service

Qualifications

• Strong negotiation skills and ability to close sales.
• Knowledge of property, casualty and commercial insurance.
• Excellent communication; bilingual abilities are desirable.
• Familiarity with sales administration tools and marketing strategies.
• Ability to assess risks and tailor coverage options.
• Understanding of insurance regulations across states.
• Independent work with team collaboration.
• Strong organizational skills for client accounts.

Responsibilities

• Conduct retail sales consultations to assess client needs and recommend insurance products.
• Negotiate policy terms and premiums with clients.
• Process quotes, applications, renewals, and endorsements.
• Analyze client data, risks and market trends to develop solutions.
• Explain insurance concepts clearly to clients; multilingual abilities are a plus.
• Stay updated on regulatory changes and industry best practices.
• Provide excellent customer service and maintain client relationships.
• Work with multiple top-rated carriers.
• Spanish language ability is a plus.

Skills

Negotiation skills

Communication skills

Analytical ability

Independent work

Organizational skills

Multilingual

Tools

CRM tools

Job description

Job Description

Join our dynamic team as a P&C Insurance Agent/Customer Service Representative (CSR), where you'll play a vital role in delivering exceptional insurance solutions and outstanding customer service. This energetic position offers an exciting opportunity to engage with clients, understand their insurance needs, and provide tailored coverage options across property, casualty, health, and commercial insurance sectors. As a key member of our team, you'll drive growth through proactive sales efforts, build lasting relationships, and ensure compliance with industry regulations. If you're passionate about helping people protect what matters most while thriving in a fast-paced environment, this role is perfect for you!

Duties

• Conduct retail sales consultations to assess client needs and recommend appropriate insurance products, including property, casualty, health, and commercial coverage.
• Negotiate policy terms and premiums with clients to secure mutually beneficial agreements that meet their needs and company standards.
• Manage sales administration tasks such as processing quotes, policy applications, renewals, and endorsements efficiently and accurately.
• Utilize analysis skills to evaluate client data, risk factors, and market trends to develop customized insurance solutions.
• Communicate complex insurance concepts clearly and effectively to clients in multiple languages (bilingual/multilingual capabilities are a plus).
• Stay informed about insurance regulation changes and industry best practices to ensure compliance and maintain high service standards.
• Provide exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining positive client relationships.
• Multiple top rated carriers
• Spanish speaking a plus

Qualifications

• Strong negotiation skills with the ability to close sales effectively while maintaining customer trust.
• Knowledge of property casualty insurance, commercial insurance products.
• Excellent communication skills; bilingual abilities are highly desirable to serve diverse client populations.
• Familiarity with sales administration tools and marketing strategies to attract new clients.
• Analysis skills to assess risks, review policies, and tailor coverage options accordingly.
• Understanding of insurance regulation standards and compliance requirements across different states.
• Ability to work independently while collaborating effectively with team members.
• Strong organizational skills for managing multiple client accounts and administrative tasks efficiently.

Embark on a rewarding career where your enthusiasm for sales meets your commitment to helping others protect their assets! We’re dedicated to supporting your growth through comprehensive training programs, ongoing development opportunities, and a vibrant team environment that celebrates your successes every step of the way.

Pay: $48,000.00 - $60,859.39 per year

Benefits:

• 401(k)
• Disability insurance
• Paid time off

Work Location: In person