Agent

PINKERTON | Comprehensive Risk Management; Portland (OR); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Employer-paid life and AD&D

Medical Insurance

401(k) plan

Paid time off (vacation, personal, S/T

Dental & Vision

Zusammenfassung

Pinkerton is seeking a security professional to provide concierge-level security services for clients and events. Duties include deescalation, incident reporting, and access-control oversight while ensuring safety across assigned locations.

The role requires strong service orientation, investigative ability, and proficiency with CCTV and alarm monitoring. Flexibility for shift rotations and travel as needed is expected.

Qualifikationen

• High School Diploma or GED with security experience or an equivalent license.
• Concierge-level customer service and precise reporting are required.
• Experience with access control, CCTV systems, and alarm monitoring.

Aufgaben

• Represent Pinkerton values of integrity, vigilance, and excellence.
• Provide concierge-level security at client locations and events.
• Deescalate tense situations and maintain safety.
• Write detailed incident and investigation reports.
• Oversee campus drop-offs/pickups and perimeter patrols.
• Respond to emergencies and assist with crisis planning and monitoring.
• Transport clients to/from locations as needed, and manage access controls.
• Identify equipment deficiencies and escalate as required.

Kenntnisse

Concierge-level service

Investigations & reports

Access control & CCTV

Problem resolution

Cross-cultural interaction

Verbal & written comms

MS Office proficiency

Ausbildung

High School Diploma or GED

DPSST Armed Private Security License / Firearm Qualification / CCW HR218

Jobbeschreibung

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations. The schedule will be Saturday and Sunday, from 5 AM to 5 PM, and Wednesday and Thursday, from 9 PM -5 AM.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and escalation equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or security experience. OR DPSST Armed Private Security Professional License, OR Firearm Qualification Certificate, and OR CCW/HR218.

• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.