Agent

Pinkerton; Ohio; On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Life and AD&D coverage

Medical insurance

401(k)

Paid time off

Job summary

Pinkerton in Columbus, OH is seeking an On-Site Security Agent to deliver concierge-level security at client locations and events. You will manage access controls, monitor CCTV, and respond to alarms while de-escalating incidents and maintaining safety.

Responsibilities include thorough investigations, detailed reporting, and alignment with Pinkerton’s values of integrity, vigilance, and excellence. The role requires high school grad and firearms endorsements as applicable and is on-site.

Qualifications

• High School Diploma or GED with law enforcement, military, and/or security experience.
• Armed OPOTA, Firearm-Bearer Endorsement, and CCW required.
• Concierge-level customer service knowledge.
• Able to complete thorough investigations and reports.
• Experience with access control, CCTV, and alarm monitoring.
• Strong problem-resolution skills and cross-cultural interaction.
• Effective verbal and written communication; computer knowledge (Microsoft Office).

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Provide concierge-level security at client locations or events.
• Deescalate tense situations and write detailed incident reports.
• Conduct quality investigations and complete investigative reports.
• Provide response services for emergencies, crisis planning, and disruptions.
• Transport clients to and from locations/events.
• Secure perimeters, review CCTV, manage access controls, respond to alarms.
• Identify and elevate equipment deficiencies.
• All other duties as assigned.

Skills

Concierge-level service

Investigations & reporting

Access control systems

CCTV & alarm monitoring

Problem resolution

Cross-cultural communication

Verbal & written communication

Microsoft Office

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Alarm monitoring

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events.
• Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and elevate equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications

• High School Diploma or GED with law enforcement, military, and/or security experience. An Armed OPOTA, Firearm-Bearer Endorsement, and CCW are required.
• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $35.00 - USD $35.00 /Hr.

Location _US-OH-Columbus_

ID _2026-3023_

Category _Protective Security_

Position Type _Full-Time_

Min Pay Rate _USD $35.00/Hr._

Max Pay Rate _USD $35.00/Hr._

Job Type _On-Site_

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.