Agent

UNAVAILABLE; Plano (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Pinkerton is seeking a capable security professional in Plano, Texas. You will provide concierge-level security at client locations and events, while upholding Pinkerton’s values of integrity, vigilance, and excellence.

The role includes driving, access control, CCTV monitoring, incident reporting, and rapid response to emergencies. You will conduct investigations, patrol perimeters, and ensure safety across assignments through strong communication and collaboration.

Formación

• High School Diploma or GED required; Texas DPS Level IV Commissioned Officer and firearms qualification required.
• Experience in executive protection and concierge-level service.
• Ability to de-escalate and write detailed incident reports.

Responsabilidades

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and elevate equipment deficiencies/failures.
• All other duties, as assigned.

Conocimientos

Concierge-level service

Executive driving

Access control

CCTV monitoring

Incident reporting

De-escalation

Threat monitoring

Security operations

Educación

High School Diploma or GED

Herramientas

Alarm monitoring systems

Access control systems

CCTV systems

Descripción del empleo

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and elevate equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or security experience. Texas DPS Level IV Commissioned Security Officer, Personal Protection Officer, and TX LTC and/or HR218 with annual firearm qualification, required.

• Executive driving experience, preferred.
• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.