Agent

Pinkerton; New York (NY); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Life and AD&D insurance

Medical, dental, and vision benefits

401(k) and paid time off

Job summary

Pinkerton is seeking a Security Agent in New York, NY, to perform concierge-level security at client sites and events. The role includes de-escalation, incident reporting, and involvement in emergency response planning.

The position requires a High School Diploma or GED, NYPD experience, and an armed NY security license with concealed carry. Excellent communication, access control, and CCTV skills are essential.

Qualifications

• High School Diploma or GED required.
• NYPD experience required (active or recently retired).
• Armed NY security license and concealed carry license required.
• Concierge-level customer service experience preferred.
• Excellent written and verbal communication and reporting abilities.

Responsibilities

• Represent Pinkerton’s values of integrity, vigilance, and excellence.
• Provide concierge-level security at client locations and events.
• Deescalate tense situations and individuals.
• Write thorough incident reports for incidents, occurrences, or variances.
• Conduct investigations and prepare investigative reports.
• Provide response services for emergencies and crisis planning.
• Transport clients to events or locations.
• Secure residential perimeters, review CCTV, manage access controls, and respond to alarms.
• Identify equipment deficiencies and escalation paths.
• Perform other duties as assigned.

Skills

Concierge-level service

Investigations & reports

Verbal & written communication

Microsoft Office

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Alarm monitoring

Job description

Overview 170 Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

The schedule is Monday – Friday 8:30 am – 5:00 pm.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalation equipment deficiencies/failures.
• All other duties, as assigned.

Qualifications High School Diploma or GED and current or recently retired NYPD experience required. An armed NY security license and concealed carry license are required.

• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary RangeStarting from USD $45.00/Hr.