Agency Engineer/Lab Supervisor

Hayward Holdings, Inc.; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Agency Engineer/Lab Supervisor to lead testing and compliance activities for innovative water heating and cooling products. This hands-on role involves supervising a dedicated team, ensuring product conformity with rigorous safety and performance standards, and collaborating with product development teams. The ideal candidate will have a strong background in HVAC design, mechanical aptitude, and experience in managing ISO-certified labs. Join a forward-thinking company committed to quality and sustainability, where your expertise will drive product excellence and innovation.

Qualifications

• 5+ years in HVAC and pressure vessel design with plastics.
• 2+ years supervisory experience in product-development or test lab.
• Proficient in quality principles and manufacturing processes.

Responsibilities

• Manage agency-related activities for products in Nashville.
• Supervise lab technicians and provide R&D resources.
• Collaborate with teams to meet project timelines.

Skills

Technical Team Leadership

HVAC Design

Pressure Vessel Design

Mechanical Aptitude

Electrical Aptitude

Plumbing Aptitude

Analytical Skills

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Education

Bachelor’s Degree in Mechanical Engineering

Experience in ISO 17025 Certified Laboratory

Tools

Microsoft Office

Project Management Software

Job description

Join to apply for the Agency Engineer/Lab Supervisor role at Hayward Holdings, Inc.

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Join to apply for the Agency Engineer/Lab Supervisor role at Hayward Holdings, Inc.

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control, and energy solutions at our company-owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position is based in Nashville, TN

Principally reporting to the Nashville Product Engineering Manager, the Agency Engineer/ Lab Supervisor works locally and cross-functionally to manage the day-to-day testing, product evaluation, and regulatory agency compliance activities for water heating and cooling related products manufactured in Nashville and at global partners as required. This is a hands-on role supervising a Team of Laboratory Technicians and support staff with the overall responsibility for building and evaluating prototypes and providing testing services to determine conformity with internal, industry, and regulatory agency safety and performance standards. This role ensures that the highest level of design quality, integrity, and performance are maintained with strict adherence to Hayward Industries and all applicable regulatory programs, policies, and procedures.

Responsibilities

1. Manage and participate in all agency-related activities that support products manufactured in Nashville and at global partners.
2. Supervise a Team of Laboratory Technicians and Support Staff that provides R&D resources including testing and evaluation services to determine product conformity with internal and industry performance, safety, and regulatory agency standards and conformance with Product Reliability Goals & Expectations.
3. Collaborate directly with Product Development Teams and Leadership to establish goals, expectations, and work priorities for all Lab resources to meet established project timelines.
4. Develop and maintain an in-depth knowledge and understanding of all regulatory agency, product safety, and performance standards applicable to Hayward Industries Heating products.
5. Manage the day-to-day Agency certification activities for assigned projects. Guide Product Development Teams through all phases of design and the Agency certification process.
6. Interface with 3rd Party Certification Bodies to obtain appropriate product certifications and maintain established project timelines.
7. Represent Hayward on Codes and Standards development committees (ANSI, UL, NSF, DOE). Interpret standards, rules, and regulations, etc., as they apply to Hayward’s products and challenge decisions when appropriate.
8. Participate in the development of Annual Budgets and Capital Projects for the Lab.
9. Pursue and maintain 3rd party certifications and accreditations for laboratory facilities, including all documentation and calibration requirements supporting ISO 17025 lab accreditations.
10. Ensure appropriate PPE, equipment, chemicals, etc., are maintained for efficient operation.
11. Implement appropriate preventative maintenance and calibration schedules and procedures for all test equipment.
12. Ensure all documentation and data collection associated with the lab is complete, accurate, and correct.
13. Manage local field trial sites.
14. Promote and maintain a clean, safe, and professional working environment in accordance with OSHA and Hayward Safety policies.

Qualifications

• Proven record as a Technical Team Leader and Individual Contributor in a Product Development environment.
• 5+ years’ experience in HVAC and pressure vessel design utilizing plastics.
• 2+ years’ supervisory experience preferably in a product-development and/or test lab environment required.
• Strong Mechanical, Electrical, and Plumbing aptitude.
• Working knowledge of quality principles, manufacturing processes, and design methods.
• Functionally referencing UL, CSA, ANSI, NFPA, NSF Standards, DOE Regulations, and CEC Title 20 & 24 (e.g., NFPA70, NFPA54/ANSI Z223.1, UL60335, ANSI Z21.56, CSA B22.2, NSF 50/61, 10 CFR Parts 429 and 430, 16 CFR 305).
• Clearly speak, read, and write English. Foreign language skills are a plus.
• Team player with strong interpersonal, communication, analytical, and problem-solving skills.
• Proficient in Microsoft Office and project management software.
• Maintain confidentiality of sensitive information with integrity.
• Ability to work independently and manage lab technicians.

Education And Experience

• Bachelor’s Degree in Mechanical Engineering, Materials, or related Sciences.
• Experience managing an ISO 17025 Certified Laboratory and knowledge of OSHA regulations.
• Experience guiding teams through product certification processes and securing third-party certifications for heating/cooling equipment.
• Previous leadership experience in a technical environment.

Physical Requirements

• Sitting, standing, and walking in office and laboratory environments.
• Occasional lifting up to 45 lbs. and frequent movement within and between departments.

Work Environment

• Office and laboratory work, indoor and outdoor activities.
• Work around water, gas appliances, mechanical assemblies, and electrical machinery; environment can be noisy.
• Travel to other facilities, field sites, suppliers, and standards activities as needed.

At Hayward, we are committed to quality, innovation, and sustainability—delivering solutions that inspire happiness and well-being. If you’re passionate about solving complex problems and driving product excellence, we invite you to join our team!