Agency Development Manager

Colonial Life; West Virginia; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Colonial Life Agency Development Manager in West Virginia leads recruitment, onboarding and development of sales teams in a hybrid setting that blends on-site and remote work. The role drives training, enrollment coordination and client engagement while aligning with local leadership on sales targets and territory strategies.

The position emphasizes coaching, performance monitoring and collaboration with employers and brokers to achieve growth and strong service levels in a regulated benefits

Qualifications

• Experience in insurance/financial services or employee benefits.
• Proven track record in sales leadership and team management.
• Strong communication and interpersonal skills for stakeholder relationships.

Responsibilities

• Oversee agency recruitment, onboarding and development of sales representatives.
• Coach and provide feedback to help teams meet goals.
• Conduct training sessions and participate in client/broker meetings.
• Coordinate enrollment activities and maintain relationships with employers and partners.
• Report on agency performance and identify growth opportunities.
• Implement best practices to improve productivity and client service.

Skills

Sales leadership

Communication

Interpersonal skills

Job description

Company Description

Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States when unexpected events occur. The company offers a broad portfolio of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers with benefit services, education, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, underscoring its commitment to delivering meaningful support in times of need. Colonial Life maintains an active presence on major social platforms, helping people stay informed about its services and workplace benefit solutions.

Role Description

The Agency Development Manager is a contract role responsible for growing and supporting Colonial Life’s agency operations in West Virginia, United States, in a hybrid work environment that combines on-site and work-from-home activities. In this role, the individual oversees agency recruitment, onboarding, and development of sales representatives, ensuring they understand product offerings, compliance requirements, and sales processes. The manager collaborates with local leadership to set sales targets, develop territory strategies, and monitor performance metrics, providing coaching and feedback to help teams meet their goals. Day-to-day tasks include conducting training sessions, participating in client and broker meetings, coordinating enrollment activities, and maintaining strong relationships with employers and other partners. The role also involves reporting on agency performance, identifying growth opportunities, and implementing best practices to improve productivity and client service.

Qualifications

• Experience in insurance, financial services, or employee benefits, with a strong understanding of workplace benefits and agency operations.
• Proven track record in sales leadership, business development, or team management, including setting goals, coaching, and performance monitoring.
• Strong communication, presentation, and interpersonal skills, with the ability to build relationships with agents, employers, brokers, and internal stakeholders.
• Ability to work effectively in a hybrid environment, managing time between field visits, office work in West Virginia, and remote collaboration.
• Solid organizational and planning skills, including proficiency with basic office software and comfort using digital tools for reporting, training, and enrollment support.
• Knowledge of regulatory and compliance requirements in the insurance or benefits industry is preferred.
• Current or obtainable insurance producer license in West Virginia or Pennslyvania (or willingness to obtain within a specified timeframe).