Agency Development Manager

Colonial Life; Little Rock (AR); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Colonial Life Agency is seeking an Agency Development Manager in the Little Rock metropolitan area. This full-time role combines on-site collaboration with some work-from-home days to recruit and develop agency representatives, coach on sales strategies, product knowledge and compliance, and monitor performance metrics.

You will partner with clients, brokers, and internal teams to expand distribution, maintain high service quality, and drive growth and profitability through field visits and

Qualifications

• Experience leading sales teams in insurance or financial services.
• Ability to develop and execute local market strategies based on data.

Responsibilities

• Conduct field visits to recruit and support agency representatives.
• Lead training sessions on sales strategies, product knowledge, and compliance.
• Coordinate with brokers and internal teams to grow distribution channels.
• Maintain accurate reporting and documentation of performance metrics and plans.

Skills

Sales leadership

Agency/territory management

Relationship management

Coaching and training

Data-driven decision making

Hybrid work planning

Tools

CRM platforms

Job description

Company Description

Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States. The company offers a broad portfolio of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers with benefit services, education, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, underscoring its commitment to supporting customers during unexpected events. Colonial Life maintains an active presence on social platforms such as Facebook, LinkedIn, and Instagram to engage with clients, partners, and communities.

Role Description

The Agency Development Manager is a full-time role responsible for growing and supporting agency operations in the Little Rock Metropolitan Area through a hybrid work arrangement, combining on-site collaboration with some work from home. This position focuses on recruiting, onboarding, and developing agency representatives, providing coaching on sales strategies, product knowledge, and compliance standards. The role involves setting performance expectations, monitoring agency metrics, and implementing local market plans to meet growth and profitability targets. The Agency Development Manager partners with business clients, brokers, and internal teams to strengthen relationships, expand distribution channels, and ensure high-quality service delivery. Day-to-day activities include conducting field visits, leading training sessions, participating in regional meetings, and maintaining accurate reporting and documentation.

Qualifications

• Experience in sales leadership, agency or territory management, and building high-performing teams within insurance, financial services, or a related industry.
• Strong skills in relationship management, client engagement, and stakeholder communication to support agency growth and retention.
• Ability to develop and execute local market strategies, analyze performance data, and adjust plans to meet sales and productivity goals.
• Proficiency in coaching, mentoring, and delivering training programs to support professional development of agency representatives.
• Solid organizational, planning, and time-management skills, with the ability to manage multiple initiatives in a hybrid work environment.
• Comfort with digital tools and CRM or sales management platforms to track activity, performance, and pipeline development.
• Prior experience in voluntary benefits, group insurance, or employee benefits is highly beneficial.
• Willingness to travel within the Little Rock Metropolitan Area and attend in-person meetings and events as needed.