Agency Development Manager

Colonial Life; Pittsfield (MA); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Colonial Life is seeking an Agency Development Manager for a full-time hybrid role based in the Greater Pittsfield Area, MA. You will recruit, develop, and support agency representatives to grow Colonial Life's presence in the local market, coaching sales teams and delivering training on products and enrollment solutions.

You will partner with employers and brokers to expand workplace benefits, monitor performance metrics, implement growth strategies, and ensure compliance with company policies

Qualifications

• Experience coaching and developing sales teams.
• Strong relationship-building with employers, brokers, and internal stakeholders.
• Organizational and planning abilities in a hybrid work environment.
• Analytical skills to interpret performance data and drive growth.
• Experience in insurance or employee benefits is beneficial.
• Comfort with CRM or sales management systems.
• Bachelor’s degree or equivalent professional experience.
• State insurance licensing or willingness to obtain licenses and a valid driver’s license for local travel.

Responsibilities

• Recruit, develop, and support agency representatives to grow presence in the local market.
• Coach sales teams and deliver product and enrollment training.
• Partner with employers and brokers to expand workplace benefits programs.
• Monitor performance metrics and implement growth strategies.
• Ensure compliance with company policies and industry regulations.
• Represent Colonial Life at local events and build community/business relationships.
• Collaborate with internal partners to optimize agency operations.

Skills

Sales leadership

Relationship-building

Hybrid work management

Analytical skills

CRM experience

Communication skills

Coaching & mentoring

Insurance knowledge

Education

Bachelor's degree in business or related field

Tools

CRM systems

Sales analytics tools

Job description

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families when unexpected events occur. The company offers a broad portfolio of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers through benefit services, education, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, demonstrating its commitment to delivering on its promises. Colonial Life engages with customers and communities through various channels, including Facebook, LinkedIn, and Instagram.

Role Description The Agency Development Manager is a full-time hybrid role based in the Greater Pittsfield Area, with a mix of on-site and work-from-home responsibilities. This role focuses on recruiting, developing, and supporting agency representatives to grow Colonial Life's presence in the local market. Day-to-day tasks include coaching sales teams, delivering training on products and enrollment solutions, and partnering with employers and brokers to expand workplace benefits programs. The Agency Development Manager monitors performance metrics, implements growth strategies, and ensures compliance with company policies and industry regulations. The role also involves building strong community and business relationships, representing Colonial Life at local events, and collaborating with internal partners to optimize agency operations.

Qualifications

• Sales leadership and team development skills, including experience coaching, mentoring, and supporting business development or sales professionals.
• Relationship-building and communication skills to work effectively with employers, brokers, and internal stakeholders.
• Organizational and planning abilities to manage multiple accounts, training sessions, and recruitment activities in a hybrid work environment.
• Analytical and problem-solving skills for interpreting performance data, identifying growth opportunities, and implementing improvement strategies.
• Prior experience in insurance, employee benefits, or financial services is highly beneficial.
• Comfort with technology tools and CRM or sales management systems to track activities and results.
• Bachelor's degree in business, marketing, communications, or a related field, or equivalent professional experience.
• State insurance licensing (or willingness to obtain required licenses) and a valid driver's license for local travel.