Agency Development Manager

Colonial Life; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Colonial Life in Columbus, OH is seeking an Agency Development Manager to recruit, onboard, and coach agency representatives, growing our local presence and expanding employer and broker relationships. This full-time on-site role focuses on driving enrollment strategies and coaching sales teams.

The position requires strong leadership, business development experience, and excellent communication skills to train and collaborate with employers and brokers while ensuring compliance and community

Qualifications

• Demonstrated skills in sales leadership, team coaching, and performance management to support agency growth and development.
• Experience in business development, client relationship management, and market expansion within insurance, financial services, or a related industry.
• Strong organizational, planning, and analytical skills to track metrics, forecast results, and execute territory strategies effectively.
• Excellent communication, presentation, and interpersonal skills for training agency representatives and engaging with employers and brokers.
• Ability to work on-site in the Columbus, Ohio Metropolitan Area, with a valid driver’s license and willingness to travel within the region as needed.
• Proficiency with standard business software tools (CRM systems, Microsoft Office) to manage pipelines, reporting, and documentation.
• Prior experience in voluntary benefits, employee benefits, or insurance agency management is strongly preferred.
• Bachelor’s degree in business, marketing, finance, or a related field, or equivalent combination of education and professional experience.

Responsibilities

• Recruit, onboard, and develop agency representatives to grow Colonial Life’s local presence.
• Coach and mentor sales teams; set performance goals and monitor metrics.
• Implement strategies to expand employer and broker relationships.
• Deliver training on Colonial Life’s products and services; ensure enrollment processes meet standards.
• Collaborate with internal partners to support compliance with company policies and regulatory requirements.
• Participate in community and business networking events to promote brand awareness and drive new opportunities.

Skills

Sales leadership

Team coaching

Performance management

Business development

Client relationships

Market expansion

Organizational skills

Analytical skills

Communication skills

Travel willingness

CRM software

Microsoft Office

Education

Bachelor’s degree in business, marketing, finance, or related field

Tools

CRM systems

Microsoft Office

Job description

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States. The company offers a broad range of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers through benefit services, education, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, demonstrating its commitment to reliable support during unexpected life events. Colonial Life actively engages with its community and stakeholders through social platforms such as Facebook, LinkedIn, and Instagram.

Role Description The Agency Development Manager is a full-time, on-site role based in the Columbus, Ohio Metropolitan Area. This role is responsible for recruiting, onboarding, and developing agency representatives to grow Colonial Life’s presence in the local market. Day-to-day activities include coaching and mentoring sales teams, setting performance goals, monitoring metrics, and implementing strategies to expand employer and broker relationships. The Agency Development Manager collaborates with internal partners to ensure effective enrollment processes, delivers training on Colonial Life’s products and services, and supports compliance with company standards and regulatory requirements. The role also involves participating in community and business networking events to promote brand awareness and drive new business opportunities.

Qualifications

• Demonstrated skills in sales leadership, team coaching, and performance management to support agency growth and development.
• Experience in business development, client relationship management, and market expansion within insurance, financial services, or a related industry.
• Strong organizational, planning, and analytical skills to track metrics, forecast results, and execute territory strategies effectively.
• Excellent communication, presentation, and interpersonal skills for training agency representatives and engaging with employers and brokers.
• Ability to work on-site in the Columbus, Ohio Metropolitan Area, with a valid driver’s license and willingness to travel within the region as needed.
• Proficiency with standard business software tools (e.g., CRM systems, Microsoft Office) to manage pipelines, reporting, and documentation.
• Prior experience in voluntary benefits, employee benefits, or insurance agency management is strongly preferred.
• Bachelor’s degree in business, marketing, finance, or a related field, or equivalent combination of education and professional experience.