Aftermarket Services Leader: Parts, Support & Growth

Tellus Equip; Kenedy (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Tellus Equip in Kenedy, TX seeks an Aftermarket Manager to oversee parts, service and aftermarket sales, driving customer satisfaction and operational efficiency.

Lead a team of parts specialists and service technicians; manage budgets, pricing, and KPIs; collaborate with the Corporate Territory Manager to optimize inventory and profitability.

Strong John Deere product knowledge, excellent communication, and willingness to work extended hours are essential.

Qualifications

• Experience in aftermarket sales and parts management.
• Knowledge of John Deere products and services.
• Strong communication skills with customers and staff.
• Ability to manage budgets and analyze financial data.
• Willingness to work extended hours and weekends.

Responsibilities

• Manage the day-to-day operations of the parts and service departments.
• Ensure parts inventory is well-stocked and services meet quality standards.
• Oversee the aftermarket department's budget and pricing strategies.
• Lead and motivate a team of parts specialists and service technicians.
• Develop long-term customer relationships and generate new leads.
• Coordinate customer clinics, field days, and promotional events.
• Monitor inventory levels and coordinate with suppliers.
• Review work orders for accuracy prior to billing.
• Ensure departmental tools and vehicles are well maintained.
• Manage recruiting, staffing, and employee development.

Skills

Aftermarket sales

Parts department management

Service operations

Team leadership

Customer service

Budgeting

Data analysis

Vendor relations

Communication skills

Education

Bachelor's degree in Business/Management

Tools

Microsoft Office

Internet research

Job description

Tellus Equip in Kenedy, TX seeks an Aftermarket Manager to oversee parts, service and aftermarket sales, driving customer satisfaction and operational efficiency.

Lead a team of parts specialists and service technicians; manage budgets, pricing, and KPIs; collaborate with the Corporate Territory Manager to optimize inventory and profitability.

Strong John Deere product knowledge, excellent communication, and willingness to work extended hours are essential.