Aftermarket Sales Representative (Southwest)

APO Pumps and Compressors, Inc.; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

APO Pumps and Compressors, Inc. is seeking an Aftermarket Sales Representative to manage customer relationships and drive sales growth across the Ohio territory. This position involves direct interaction with customers, ensuring their needs are met and fostering ongoing communication.

The ideal candidate will have at least 2 years of experience in face-to-face sales, strong communication skills, and proficiency in technical processes. The role includes frequent travel and collaboration with cross-functional teams to achieve sales objectives.

Qualifications

• 2+ years of face-to-face selling experience, preferably in the industrial market.
• Strong inter-personal skills and technical aptitude.
• Ability to relate well to various levels of people.

Responsibilities

• Manage Aftermarket Sales process including maintenance contracts and new customer acquisition.
• Prepare and send product specifications to customers.
• Ensure customer satisfaction and responsiveness to needs.

Skills

Face-to-face selling experience

Inter-personal skills

Customer relations

Communication skills

Technical understanding

Microsoft Office proficiency

CRM software knowledge

Education

BA/BS degree preferred

Tools

Zoho CRM

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Aftermarket Sales Representative (Southwest)

Job Description:

The Aftermarket Sales Professional will be responsible to increase DXP/APO Pumps & Compressors “Linkage” with specific accounts. Business relationships are built by providing customers recommendations on improving the reliability and maintenance of their current compressed air and pump systems. Success is measured with new account penetration and sales growth.

Responsibilities

• Manages all aspects of the Aftermarket Sales process including maintenance contracts, quoting and selling repairs, as well as new customer acquisition, and customer retention.
• Prepares and sends product specifications and quotation packages to customers.
• Makes follow-up calls, responds to customer inquiries.
• Maintains contact with customers before, during and after each sale to ensure customer satisfaction and to ensure responsiveness to customer needs.
• Travels daily within assigned territory to customer locations when necessary.
• Works closely with Aftermarket Sales Manager and Sales Engineers within their individual territories.
• Promotes the company’s culture and values #DXP.

Qualifications

• 2+ years of face-to-face selling experience (preferably in the industrial market).
• Strong inter-personal (people) skills with good aptitude to understand technical processes and mechanical systems.
• Work ethic – do whatever it takes to delight the customer.
• Strong verbal, written and electronic communication skills.
• Ability to relate well to all types and levels of people normally employed by industrial manufacturing companies.
• Ability to quickly determine the customer’s immediate and ongoing needs and then develop a successful sales strategy that generates an increasing revenue and profit stream to APO Pumps & Compressors.
• Communicate internally at APO to ensure that our customers’ needs/requirements are clearly understood and met whenever possible.
• Be proficient at Microsoft Windows software products (Word, Excel, PowerPoint)
• Utilize Zoho CRM software to track sales opportunities, close rates and manage client installation data.
• Must have current driver’s license and acceptance driving record according to company guidelines.

Additional Information

Physical Demand

The Aftermarket Sales Responsibilities will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, they may be required to stand, walk, and sit. Frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. Must be able to occasionally lift and/or move up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations can be made to employees with qualified disabilities who can perform the essential functions of the job, so long as there is no undue hardship created upon the organization or other employees within the organization.

Territory

Traveling to customer locations within the Ohio territory: Counties: (Full territory TBD) Will be West side of Columbus territory. (Marion, Morrow, Union, Delaware, Madison, Pickaway, Franklin West of Route 71)

Hours

Monday-Friday, generally 40 hours per week, though some overtime or nontraditional hours may be necessary, particularly to meet sales needs.

Education

BA/BS degree preferred but not required.