Aftermarket Sales Representative

Hitachi Global Air Power; Lubbock (TX); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading industrial machinery company is looking for an Aftermarket Sales Representative in Lubbock, TX. This role is responsible for selling service, parts, and rental solutions to existing customers, while also developing new business opportunities. Candidates should have a high school diploma and at least 2 years of experience in technical sales, preferably in compressed air systems. Strong communication skills and a customer-focused attitude are essential. This full-time position offers medical, vision insurance, and a 401(k) plan.

Qualifications

• At least 2 years of experience in a technical/solution selling environment.
• Experience in compressed air equipment is a plus.
• Excellent oral & written communication skills.

Responsibilities

• Meet or exceed assigned territory service revenue and rental sales objectives.
• Travel and complete customer site visits regularly.
• Prospect new opportunities while maintaining existing customers.

Skills

Technical selling experience

Communication skills

Customer service orientation

Team collaboration

Sales proficiency

Education

High School Diploma

Tools

MS Office

Sales Force

SAP

CRM tools

Job description

Aftermarket Sales Representative – HAC

Location: Lubbock, TX – Remote; must live in Lubbock, TX.

Summary of the position

The Aftermarket Sales Representative (ASR) focuses on selling service, parts and rental solutions to all existing customers and prospects throughout an assigned territory. This role serves as the primary customer‑facing sales representative supporting service‑related solutions, targeting compressor systems and any other contracted OEM equipment represented by the Hitachi Air Centers, while developing new service business at existing customer locations and competitive equipment installations.

Duties and responsibilities

• Meet or exceed assigned territory service revenue and rental sales objectives.
• Required to travel and complete customer site visits four (4) out of five (5) days per week.
• Minimal office time will be required for team collaboration and follow up.
• Prospect new opportunities utilizing all available resources while maintaining existing customers in territory – Convert – Penetrate – Retain (CPR).
• Grow market share – focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing service business.
• Promote, quote and close Preventative Maintenance (PM) Agreements.
• Identify and communicate new equipment sales leads to the appropriate Equipment Solutions Consultant (ESC).
• Understand and practice Strategic Selling principles and concepts.
• Establish rapport and maintain regular contact with existing and new customers.
• Work with Parts Coordinators, Service Coordinators and Service Managers to respond promptly to customer inquiries – ensure quick turn‑around and timeliness for all customer inquiries and RFQ’s.
• Ascertain customer business needs – assess and recommend new service offering(s) or improved service level ideas (VOC initiatives).
• Maintain the highest standards of customer service – strive to meet/exceed customer expectations.
• Utilize Sales Force to support and manage customer activities, quotes, leads, etc.
• Be a key face of Hitachi Air Center locations to our customers; be professional in all interactions, communications, presentations, appearance, etc.
• Prepare all sales and activity reports, presentations, studies, and research as requested.
• Maintain a neat and well‑groomed appearance in business casual attire (i.e., dress pants, collared shirt/blouse/sweater) to make a positive first impression and establish credibility with clients.

Education

• High School Diploma required.
• Experience with technical product design; experience in compressed air equipment is a plus – mechanical aptitude.

Professional experience

• At least 2 years of experience in a technical/solution selling environment, preferably in the use and/or application of compressed air systems.
• Ability to work collaboratively with key stakeholders.
• Excellent oral & written communication skills with the ability to ask the right questions to investigate the best customer solution.
• A positive customer‑focused attitude and successful interaction in a dynamic team environment is a must.
• Proficiency with MS Office software, i.e., Word, Excel, PowerPoint, and manufacturing operating systems, etc.
• Experience with SAP and CRM tools is a plus.
• Proven time management, planning and organizational skills.
• This position may require extensive travel and long hours of driving, including out‑of‑town sales within the designated region.
• Overnight travel may be required 3–6 nights per month for normal job duties, or longer periods of time if traveling for training.

Key behaviors

• Excellent communication and presentation skills with strong desire for serving customers.
• Ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Ability to work well in a team environment.

Direct reports

N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization’s efforts to meet and exceed its goals of creating and maintaining a safe workplace.

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Job details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Industry: Industrial Machinery Manufacturing

Equal Opportunity Employment

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.