Aftermarket Sales & Customer Success Coordinator

JBT Marel Corporation

Memphis (TN)

Presencial

USD 50.000 - 70.000

Jornada completa

Hace 2 días

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Descripción de la vacante

JBT Marel Corporation in United States (Memphis) seeks a Customer Support Coordinator to build strong customer relationships and drive aftermarket sales growth within assigned regions. You will work with customers, service technicians, parts sales, and marketing to identify opportunities and promote equipment solutions.

The role requires familiarity with extrusion technology, strong communication, and collaborative problem-solving.

Formación

Advanced computer skills including MS Outlook, ProE, Visual, SharePoint and CRM.
Solid problem solving skills and attention to detail.
Ability to work in a team environment.
Ability to understand and effectively communicate in the English language.

Responsabilidades

Cultivate relationships by building customer partnership with Wenger.
Develop and execute Aftermarket Sales strategy by market region.
Collaborate with Service Technicians and Order Fulfillment to develop key contacts for new installs.
Promotes current and new technology - hardware, software, ancillary equipment.
Communicates directly with responsible client points of contact.
Analyze current revenue vs. potential revenue on a per client basis.
Must be familiar with standard concepts, practices and procedures relating to extrusion process and related technologies.
Relies on experience and judgment to plan and accomplish goals to perform a variety of tasks.
Customer quote follow up, clarity, and liaison with Part Sales team to answer client questions.
Assists Parts Sales to ensure customer's orders are filled accurately and timely.