Sales Manager, Service

Wenger LLC; Sabetha (KS); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Day-one benefits

401(k) with company match

Career growth opportunities

Collaborative culture

Job summary

JBT Marel is seeking an Aftermarket Sales Manager to drive regional aftermarket sales strategies, grow key customer accounts, and deliver value across parts, service, and equipment upgrades. You will apply extrusion process expertise to identify opportunities and build long-term partnerships.

You will conduct site visits, collaborate with Service, Parts Sales, Order Fulfillment, and Marketing teams, and help improve profitability while maintaining the highest standards of customer care.

Qualifications

• Minimum 5 years' experience with petfood extrusion and related manufacturing processes.
• Strong communication and customer relationship skills.
• Ability to analyze customer needs and translate into solutions.

Responsibilities

• Develop and execute regional aftermarket sales strategies to drive revenue growth.
• Manage and grow key customer accounts as primary contact.
• Identify opportunities for parts, service, upgrades and process improvements.
• Conduct customer site visits and assessments to recommend value-added solutions.
• Collaborate with Service, Parts Sales, Order Fulfillment, and Marketing teams.
• Analyze customer performance to increase account profitability and penetration.

Skills

Account management

Sales strategy

Extrusion processes

Cross-functional collaboration

Travel readiness

Job description

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

The Opportunity

The Aftermarket Sales Manager is responsible for developing and executing regional aftermarket sales strategies, managing key customer accounts, and building strong customer partnerships that drive long-term growth. This role serves as a trusted advisor to customers, utilizing expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements.

Position Summary

• Develop and execute regional aftermarket sales strategies to drive revenue growth and expand customer relationships.
• Manage and grow key customer accounts while serving as a trusted advisor and primary point of contact.
• Leverage expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements.
• Conduct customer site visits and assessments to evaluate needs, solve complex challenges, and recommend value-added solutions.
• Collaborate with Service, Parts Sales, Order Fulfillment, and Marketing teams to deliver exceptional customer support and business results.
• Analyze customer performance and revenue opportunities to increase account penetration and long-term profitability.
• Work independently to address complex customer and business issues, applying industry best practices and sound judgment.
• Serve as a resource for less experienced team members and may lead projects, project phases, or cross-functional initiatives.
• Contribute to continuous improvement efforts that enhance customer success and support company objectives.

Physical & Environmental Requirements

Work within a manufacturing environment with exposure to machinery, moving equipment, and elevated noise levels. Perform physical activities including bending, stooping, twisting, reaching, climbing stairs, and lifting up to 50 lbs occasionally. Ability to sit for extended periods as required. Domestic travel required.

Skills & Abilities

Strong communication skills with the ability to collaborate across cross-functional teams. Results-oriented with strong follow-through and commitment to meeting deadlines. Proficient in Microsoft Office Suite and other business software applications. Highly organized, proactive, and self-motivated. Demonstrated ability to handle confidential information with discretion. Must successfully complete required physical capacity profile and drug screening.

Education & Experience

Minimum of 5 years experience with petfood extrusion and related manufacturing processes.

Why Join JBT Marel?

At JBT Marel, you'll have the opportunity to make a lasting impact on both people and business performance. You'll join a global organization that values innovation, invests in employee growth, and empowers individuals to take ownership of meaningful work.

We offer:

• Day-one benefits Medical, dental, and vision coverage
• Life insurance
• Short- and long-term disability coverage
• Family leave benefits
• 401(k) with company match
• Career growth and development opportunities
• A collaborative and globally connected culture

Welcome to our temporary careers site. While we finalize our new website, you can explore open roles and start your career journey with JBT Marel here. At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable — and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth — and we believe the best ideas come from diverse perspectives working together. If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.