Aftermarket Operations & Logistics Coordinator

Komline; Venice, Northern (FL, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Komline-Harn in Venice, FL is seeking an Aftermarket and Operations Coordinator to support customer orders, vendor purchasing, freight coordination, and branch administration. This role serves as a key point of contact among customers, vendors, Accounts Payable, shop, and project teams to help ensure orders and documentation move accurately and on time.

The position provides consistent front-office coverage and administrative support for the Komline-Harn operation, working in a manufacturing

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-2 years in order entry, customer service, purchasing, logistics, or office admin.
• Experience in manufacturing, industrial, distribution, or project-based env is helpful.
• Experience with Microsoft Dynamics 365 or similar ERP system preferred.

Responsibilities

• Receive customer calls and validate details.
• Enter and maintain sales orders and purchase orders in D365.
• Coordinate freight arrangements, bills of lading, shipping labels, picking lists, and related shipping documentation.
• Track orders and shipments and provide timely status updates to customers and internal stakeholders.
• Resolve routine customer-site contact, vendor, freight, and delivery discrepancies, escalating issues when appropriate.
• Coordinate and organize project, service, and shop documentation, including order records, shipping documents, and supporting files.
• Maintain accurate electronic and paper records so information is available to project, service, shop, and Finance personnel.
• Support communication and documentation handoffs among the office, shop, warehouse, vendors, customers, and field personnel.
• Assist with order follow-up, scheduling information, and administrative tasks that support project and service execution.
• Help improve standard work, documentation practices, and administrative processes as the operation grows.
• Provide consistent front-office phone coverage and route calls to the appropriate team members.
• Welcome visitors and support routine visitor coordination.
• Manage incoming and outgoing mail, packages, and general shipping activities.
• Perform filing, scanning, data entry, document organization, and routine recordkeeping.
• Order and maintain office supplies and assist with facility scheduling and general branch coordination.
• Provide other operational and administrative support to the Site Director, Business Operations Associate, and Harn team as needed.

Skills

Customer service mindset

Strong organizational skills

Clear verbal and written communication

Education

High school diploma or equivalent

Associate degree or relevant postsecondary training preferred

Tools

Microsoft Dynamics 365

ERP/Order-management systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Komline-Harn in Venice, FL is seeking an Aftermarket and Operations Coordinator to support customer orders, vendor purchasing, freight coordination, and branch administration. This role serves as a key point of contact among customers, vendors, Accounts Payable, shop, and project teams to help ensure orders and documentation move accurately and on time.

The position provides consistent front-office coverage and administrative support for the Komline-Harn operation, working in a manufacturing