Aftermarket Mechanical Engineer: Upgrades & Solutions

Modern Packaging, LLC; Deer Park (NY); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid time off

401(k) with company match

Life insurance

Job summary

ProMach is seeking an Aftermarket Mechanical Engineer to provide technical engineering support for equipment and systems after installation and commissioning. You will collaborate with Field Service, Sales, Engineering, Manufacturing, and Parts teams to troubleshoot issues, develop upgrades, and ensure reliability and performance.

You will create and revise drawings, support cost estimates, and help define customer requirements.

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering, or a related technical discipline.
• Equivalent combination of technical education and relevant manufacturing/equipment experience may be considered.

Responsibilities

• Provide technical engineering support for installed equipment, machinery, and systems throughout the equipment lifecycle.
• Troubleshoot mechanical, electrical, pneumatic, and/or controls-related equipment issues and recommend appropriate corrective actions.
• Review existing equipment drawings, bills of materials, specifications, manuals, and historical documentation to identify components and determine appropriate solutions.
• Evaluate obsolete or discontinued components and identify suitable replacements or engineering alternatives.
• Develop engineering solutions for equipment upgrades, modifications, retrofits, and performance improvements.
• Create and revise engineering drawings, specifications, bills of materials, and technical documentation for aftermarket projects.
• Support the preparation of technical proposals and cost estimates for replacement parts, upgrades, modifications, and engineered solutions.
• Work closely with Aftermarket Sales and Customer Service to define customer requirements and determine the appropriate technical solution.
• Collaborate with Manufacturing, Purchasing, Quality, Field Service, and Engineering to ensure aftermarket projects are completed accurately and on schedule.
• Provide technical guidance to Field Service Technicians during equipment installation, troubleshooting, repair, and modification activities.
• Review customer requests and equipment history to determine root causes of recurring equipment issues and recommend improvements.
• Assist with resolving field quality issues and customer concerns related to equipment performance.
• Ensure engineering changes and aftermarket modifications are properly documented.
• Maintain accurate records of equipment modifications, upgrades, replacement components, and engineering changes.
• Communicate directly with customers as needed to clarify technical requirements, troubleshoot issues, and explain recommended solutions.
• Participate in continuous improvement initiatives related to equipment reliability, maintainability, safety, and customer satisfaction.
• Ensure engineering solutions comply with applicable company standards, customer specifications, and safety requirements.
• Support multiple aftermarket projects simultaneously while meeting established priorities and deadlines.
• Perform other duties and engineering projects as assigned.

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering or related technical discipline

Job description

ProMach is seeking an Aftermarket Mechanical Engineer to provide technical engineering support for equipment and systems after installation and commissioning. You will collaborate with Field Service, Sales, Engineering, Manufacturing, and Parts teams to troubleshoot issues, develop upgrades, and ensure reliability and performance.

You will create and revise drawings, support cost estimates, and help define customer requirements.