Afterhours Account Executive

Socket.dev; United States; Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Equipment provided

Remote eligibility

PTO 10+ business days

Job summary

Zelh is seeking an Afterhours Account Executive to manage expedited freight in the U.S. logistics market. The role focuses on smaller equipment such as cargo vans, Sprinter vans, and box trucks, with tracking, carrier sourcing, and customer communication as core duties.

Responsibilities include after-hours issue resolution, coordinating pickups, and supporting Truckload operations during slower expedited periods, all while maintaining strong customer service.

Qualifications

• 1+ years of experience in U.S. freight brokerage, logistics, dispatch, or expedited transportation.
• Experience with expedited freight and smaller equipment (cargo vans, Sprinter vans, box trucks).
• Strong carrier sourcing, dispatching, shipment tracking, and issue resolution are required.

Responsibilities

• Source carriers and secure capacity for expedited shipments (cargo vans, Sprinter vans, box trucks).
• Dispatch small equipment and Truckload shipments for specific customers.
• Track active expedited shipments from pickup to delivery and provide timely updates.

Skills

Communication

After-hours work

Self-motivation

TMS

Tools

TMS

Job description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Our client is a leading US-based technology-enabled transportation and logistics company providing comprehensive freight brokerage and supply chain management services across North America. They leverage proprietary technology platforms to deliver efficient, reliable transportation solutions for their customers.

We are looking for an Afterhours Account Executive with experience in U.S. logistics, freight brokerage, or expedited transportation. The primary focus will be managing expedited freight, especially smaller equipment such as cargo vans, Sprinter vans, and box trucks. The role will include tracking active shipments, sourcing carriers, coordinating pickups and deliveries, resolving after-hours issues, and communicating with customers. When expedited volume is low, the person will also support Truckload operations through tracking, carrier communication, and general load support.

Key Responsibilities

• Source carriers and secure capacity for expedited shipments, including cargo vans, Sprinter vans, and box trucks.


• Dispatch small equipment and Truckload shipments for specific customers.


• Track active expedited shipments and monitor their status from pickup to delivery.


• Communicate with drivers, carriers, customers, and internal teams to provide timely updates.


• Handle after-hours issues, delays, missed appointments, and other shipment-related problems.


• Coordinate pickups and deliveries and make sure shipments stay on schedule.


• Enter loads and update shipment information in the TMS as needed.


• Maintain regular customer communication and respond to shipment-related questions.


• Support Truckload operations during slower expedited periods, including tracking and carrier communication.


• Proactively resolve operational issues to ensure smooth shipment execution and strong customer service.

Requirements

• 1+ years of experience in U.S. freight brokerage, logistics, dispatch, or expedited transportation.


• Hands-on experience with expedited freight and smaller equipment, such as cargo vans, Sprinter vans, and box trucks.


• Strong experience in carrier sourcing, dispatching, shipment tracking, and issue resolution.


• Excellent communication skills and ability to work independently in an after-hours environment.

Workingconditions:

• Working schedule: Friday - Monday 8am-6pm CST


• Work mode - hybrid/remote


• Competitive Salary in USD


• 10+ business days of paid time off


• Equipment provided


• A supportive team


• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

Highlights

US Logistics

Brokerage

Expedited freight

Originally posted on Himalayas