Customer Service Representative- Supply Chain & Customs Brokerage Agent (Afternoon Shift) – Rom[...]

Expeditors; Romulus (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) Plan

ESPP

Medical, Prescription Drug, Dental &&視

Health Savings Account

Life and Disability Insurance

Job summary

Expeditors in the Detroit metro area is seeking a Customs Brokerage Agent to help move goods across borders. You will review shipment documents, enter information into our systems, and support the customs clearance process. No prior customs brokerage experience is required—we will provide the training you need to succeed.

The role is on-site in the Detroit area with an afternoon start window between 3:00 PM and 5:00 PM, offering full-time benefits and a chance to grow in global trade.

Qualifications

• Friendly, positive attitude.
• Passion for learning.
• Collaborative spirit for listening and communicating.
• Motivated to be efficient, effective and always improving.
• Highly organized with solid computer skills.
• Demonstrate sense of urgency & attention to detail in everything you do.
• Position is on-site – candidate must be located in the Detroit Metro Area.

Responsibilities

• Review shipment documents and enter information into our systems.
• Support the customs clearance process and learn how shipments move across borders.
• No prior experience needed—we provide training and guidance.

Skills

Friendly attitude

Love learning

Team player

Highly organized

Attention to detail

Computer skills

Tools

None

Job description

Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which foster an innovative, customer service-based approach to logistics. We move freight, provide regulatory compliance services, and bring supply chain stability to our customers.

Job Description

Do you want to help move goods across borders? Curious how international trade works behind the scenes? As a Customs Brokerage Agent, you will dive into the fast-paced world of international trade. You’ll work alongside a supportive team and learn how shipments are processed and cleared through Customs.

In this role, you’ll help keep things moving by reviewing shipment documents, entering information into our systems, and supporting the customs clearance process. No prior experience in customs brokerage is required—we’ll provide the training and guidance you need to succeed.

Why Join Us?

• Real Experience: Work on meaningful projects that support global trade
• Great Culture: Friendly and professional environment
• Growth Opportunities: Learn from industry experts and build your skills
• Mission-Driven: We are committed to excellence in logistics and customer service
• This position follows an afternoon schedule, with start times between 3:00 PM and 5:00 PM.

Qualifications

• Friendly, positive attitude
• Passion for learning
• Collaborative spirit for listening and communicating
• Motivated to be efficient, effective and always improving
• Highly organized with solid computer skills
• Demonstrate sense of urgency & attention to detail in everything you do
• Position is on-site – candidate must be located in the Detroit Metro Area

Additional Information

Expeditors offers excellent Full-time Employee benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance