After-sales Engineer (Germany)

WHES Energy Storage Systems; Germany (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading energy storage company is looking for an individual to deliver sales and consultation services while supporting technical training. The ideal candidate should have a Bachelor’s degree in relevant fields, along with strong communication, leadership, and technical writing skills. Responsibilities include developing project plans, optimizing installation processes, and preparing technical documents. Previous experience in the energy storage industry is preferred. This role is based in Ohio, United States.

Qualifications

• Fresh graduates are accepted if their major is electricity or related fields.
• Experience in energy storage industries is preferred.

Responsibilities

• Deliver sales, consultation service & technical training as needed.
• Collaborate with the Sales team to identify new business opportunities.
• Develop and deliver technical solutions & support on time.
• Generate detailed project plans and implement projects on time.
• Supervise ongoing projects and communicate progress with departments.
• Analyze testing results and provide high-quality reports.
• Design and conduct trials to optimize installation processes.
• Establish communication with customers to understand their needs.
• Translate customer requirements into product specifications.
• Prepare presentations and technical documentation.
• Support marketing department with promotion activities.
• Report results and progress accurately and timely.

Skills

Good communication skills

Leadership skills

Proficiency in Office software

Independent writing ability

Solid writing skills

High level of presentation

Education

Bachelor degree in electricity, electrical engineering, electrochemistry, or related majors

Job description

Responsibilities

• Deliver sales, distributors，customers consultation service & technical training as needed.
• Work in collaboration with the Sales team to identify new business opportunities.
• Responsible for development and delivery of technical solutions & support activities on time for related market.
• Generate detailed project plans (milestones/activities, dates, responsibility). Implement projects on time, within the budget and meeting the expected performance.
• Supervise on-going projects. Proactively communicate with related departments about the progress.
• Follow up on the testing results, analyze and summarize data, and provide analytical report in high quality.
• Be creative in finding solutions based on specific customer goals, requirements, equipment, and processing.
• Design and conduct trials both in our internal lab or at customers/partners sites to help optimize installation process.
• Establish good communication with customers, understanding their needs and requirements in order to provide appropriate quality and service.
• Translate customer questions & requirements into product specifications and recommend existing products in order to solve any problem they may have.
• Prepare presentations and technical documentation for internal and external customers.
• Support marketing department to initiate market promotion activities, including technical seminars, tradeshows and other daily work.
• Accurately and timely report the results and progress on present tasks according to company's procedures and standards.

Qualifications

• Bachelor degree or above. Fresh graduates whose major is electricity, electrical engineering, electrochemistry, and related majors, also can be accept.
• Experience in energy storage related industries is preferred;
• Good communication skills, and leadership skills are needed;
• Proficiency in Office software. Independent writing ability with solid writing skills. High level of presentation.