After-Hours Facilities Coordinator — Second Shift

Gallant; Crystal Lake (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Second shift position

Weekend scheduling

Job summary

Gallant is seeking a passionate Facilities Coordinator to support elite local and national clients. You will dispatch service requests, coordinate schedules, and confirm completions in a fast-paced, cooperative environment.

The role requires coordinating across teams, maintaining high quality promises, and communicating effectively with technicians and clients. This second-shift position includes weekend work and competitive wages and benefits.

Qualifications

• Experience coordinating field service teams across regions.
• Comfort with Microsoft Office and related tech.
• Able to adapt to changing workloads.
• Strong communication with technicians and clients.
• Customer-service minded with a sense of urgency.

Responsibilities

• Accepting and dispatching service requests.
• Coordinating schedule dates with all parties.
• Confirming service completion.
• Quality assurance.
• Communication between technicians and the client.
• Communication between afterhours team and day team.
• System and client updates.

Skills

Coordination experience

MS Office

Adaptability

Client communication

Customer service mindset

Urgency in service delivery

Tools

Microsoft Office Suites

Job description

Gallant is seeking a passionate Facilities Coordinator to support elite local and national clients. You will dispatch service requests, coordinate schedules, and confirm completions in a fast-paced, cooperative environment.

The role requires coordinating across teams, maintaining high quality promises, and communicating effectively with technicians and clients. This second-shift position includes weekend work and competitive wages and benefits.