After-Hours Care & Staffing Coordinator

NeuLife Rehabilitation; Clinton Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

NeuLife Rehabilitation of Michigan is seeking an On Call Coordinator to handle after-hours call flow, coordinate staffing, and ensure continuity of high-quality care for adults served. This role supports staff and residents in a fast-paced environment.

You will participate in the on-call rotation, assist with staffing changes, log calls, and communicate with staff for follow-up. A high school diploma and strong communication skills are required.

Qualifications

• High school diploma or equivalent required.
• One year experience with developmentally disabled or catastrophically injured individuals preferred (including traumatic brain injuries).
• Strong communication, interpersonal, and problem-solving skills.
• Ability to prioritize tasks and work independently.

Responsibilities

• Participate in the on-call rotation schedule.
• Assist with filling staffing cancellations and call-offs during on-call hours.
• Respond to employee and operational inquiries promptly and professionally.
• Log incoming calls and update ScheduleAnywhere as needed.
• Assess the urgency of situations and communicate with appropriate staff for follow-up or resolution.
• Maintain accurate documentation of staffing and call-related activity.
• Support continuity of care and operations during after-hours coverage.
• Perform other duties as assigned.

Skills

Strong communication

Interpersonal skills

Problem solving

Attention to detail

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

NeuLife Rehabilitation of Michigan is seeking an On Call Coordinator to handle after-hours call flow, coordinate staffing, and ensure continuity of high-quality care for adults served. This role supports staff and residents in a fast-paced environment.

You will participate in the on-call rotation, assist with staffing changes, log calls, and communicate with staff for follow-up. A high school diploma and strong communication skills are required.