Care Operations & Scheduling Coordinator

NeuLife Rehabilitation; Clinton Charter Township (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

NeuLife Rehabilitation of Michigan is seeking an Administrative Coordinator to provide administrative and operational support to leadership and key departments. The role coordinates clinical schedules, medical appointments, transportation, documentation, and records from admission through discharge.

Responsibilities include front-office support, calls handling, accounts payable processing in Bill.com, and PCC data management, with a focus on accuracy and confidentiality in a collaborative

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Two+ years of administrative coordination or scheduling experience.
• Experience with healthcare or disability services is preferred.
• Strong attention to detail and organization.
• Excellent written and verbal communication.

Responsibilities

• Greet visitors and provide front-office assistance.
• Answer, triage, and transfer calls promptly.
• Process accounts payable invoices in Bill.com and maintain records.
• Record provider payments in financial tracking spreadsheets.
• Coordinate admissions, discharges, and location changes in PCC.
• Schedule clinical appointments and transportation with teams.
• Track appointment frequencies and scheduling gaps.
• Communicate schedule changes to staff and families.
• Maintain confidential records and comply with policies.
• Prepare and distribute weekly census and reports.

Skills

Administrative coordination

Scheduling

Healthcare operations

Attention to detail

Communication skills

Microsoft Office

Confidentiality

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Bill.com

PointClickCare (PCC)

Job description

NeuLife Rehabilitation of Michigan is seeking an Administrative Coordinator to provide administrative and operational support to leadership and key departments. The role coordinates clinical schedules, medical appointments, transportation, documentation, and records from admission through discharge.

Responsibilities include front-office support, calls handling, accounts payable processing in Bill.com, and PCC data management, with a focus on accuracy and confidentiality in a collaborative