After-Hours Care Manager & Scheduler (RN/MSW Preferred)

Cheer Home Care, LLC; San Diego (CA); Presencial; USD 73.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonuses

401k with 4% match

Health, Dental, and Vision Insurance

Descripción de la vacante

Cheer Home Care, LLC is seeking a calm, organized After-Hours Care Manager & Scheduler to oversee operations outside standard hours. You will actively manage schedules, respond to real-time needs, and make decisions impacting client care, particularly overnight and on weekends.

An RN, LVN, or MSW is preferred. This is a salaried role with on-call responsibilities and a focus on seamless care delivery, urgent situation handling, and caregiver support.

Formación

• Experience in home care, home health, healthcare staffing, or care coordination.
• Strong scheduling and logistics management.
• Ability to think quickly and make sound decisions independently.
• Excellent communication skills (phone, text, and written).
• Tech-savvy with scheduling software and documentation systems.
• Highly dependable with strong accountability—this role is critical coverage.

Responsabilidades

• Serve as the primary point of contact for all after-hours calls.
• Manage and adjust caregiver schedules in real-time.
• Coordinate last-minute shift coverage, including outreach to caregivers.
• Provide care management support, including problem-solving for client or caregiver concerns.
• Complete and attend starts of care.
• Oversee hospital discharges.
• Complete routine check-ins with caregivers and clients.
• Triage and elevate urgent situations appropriately.
• Document all interactions, schedule changes, and incidents clearly and promptly.
• Communicate important updates to the daytime team for continuity of care.
• Ensure company standards, policies, and client expectations are upheld at all times.

Conocimientos

Scheduling

Communication

Care coordination

Tech-savvy

Educación

RN/LVN/MSW preferred

Herramientas

AxisCare

Descripción del empleo

Cheer Home Care, LLC is seeking a calm, organized After-Hours Care Manager & Scheduler to oversee operations outside standard hours. You will actively manage schedules, respond to real-time needs, and make decisions impacting client care, particularly overnight and on weekends.

An RN, LVN, or MSW is preferred. This is a salaried role with on-call responsibilities and a focus on seamless care delivery, urgent situation handling, and caregiver support.