After-Hours Care Manager & Real-Time Scheduler

Cheer Home Care, LLC; San Diego (CA); On-site; USD 73,000 - 75,000; Full time

Benefits offered by this job

401k matching 4%

Health insurance

Dental insurance

Vision insurance

Bonuses

Job summary

Cheer Home Care, LLC is seeking an After-Hours Care Manager & Scheduler to oversee operations outside standard business hours. You will actively manage schedules, respond to real-time needs, and make decisions that directly impact client care, including nights and weekends. RN, LVN or MSW are preferred for this role.

This is a salaried position focusing on proactive coverage, urgency triage, and strong communication with the daytime team to ensure continuity of care.

Qualifications

• Experience in home care, home health, healthcare staffing, or care coordination.
• Strong scheduling and logistics management skills.
• Ability to think quickly and make sound decisions independently.
• Excellent communication skills (phone, text, written).
• Tech-savvy and comfortable with scheduling software and documentation systems.
• Highly dependable with strong accountability.

Responsibilities

• Serve as the primary point of contact for all after-hours calls (clients, families, caregivers, facilities).
• Manage and adjust caregiver schedules in real-time due to call-outs, emergencies, or changing client needs.
• Coordinate last-minute shift coverage, including outreach to available caregivers, and/or fill-in for the shift.
• Provide care management support, including problem-solving for client or caregiver concerns.
• Complete and attend starts of care.
• Oversee hospital discharges.

Skills

Home care experience

Scheduling skills

Decision making

Communication skills

Tech-savvy

Accountability

Tools

AxisCare

Job description

Cheer Home Care, LLC is seeking an After-Hours Care Manager & Scheduler to oversee operations outside standard business hours. You will actively manage schedules, respond to real-time needs, and make decisions that directly impact client care, including nights and weekends. RN, LVN or MSW are preferred for this role.

This is a salaried position focusing on proactive coverage, urgency triage, and strong communication with the daytime team to ensure continuity of care.