Affordable Housing Specialist I

Evha; Everett (WA); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Sick leave

Paid holidays

Health insurance

Dental insurance

Life insurance

Pension (PERS)

Vision insurance

Disability Insurance

Tuition reimbursement

Employee Assistance Program

Wellness program

Job summary

Everett Housing Authority is hiring for an entry‑level housing specialist to manage recertifications, occupancy, lease administration, and finance tasks. You will ensure program compliance, assist residents with Rent Café, and maintain accurate records for audits.

The role requires strong customer service, organization, and data entry skills, with experience in HUD programs and property management preferred. Community impact is emphasized in this union position.

Qualifications

• High school diploma or GED and 2-3 years of customer service/general office work + 2 years computer work experience.
• Knowledge of HUD/LIHTC programs and Rent Café is a plus.
• Experience in property management or housing authority settings is beneficial.

Responsibilities

• Process annual and interim tenant eligibility reviews and prepare related packets.
• Serve as Rent Café contact, assist residents with login issues and password resets.
• Input and maintain resident/applicant data in computerized systems.
• Maintain files and records for audits and compliance.
• Perform peer audits of recertifications and provide feedback.
• Retrieve income reports from HUD EIV system.
• Review applications, manage waiting list, and assist applicants with the process.
• Assist with marketing and outreach.
• Handle inquiries and complaints and refer to appropriate personnel.
• Coordinate rent payments, ACH, and tenant accounting activities.
• Process invoices and prepare rent-related reports.
• Monitor delinquency and maintain occupancy records.

Skills

Customer service

Communication

Organization

Attention to detail

Data entry

Office software

Multitasking

Time management

Problem solving

Bilingual (preferred)

Education

High school diploma or GED

Two years of computer work experience

Tools

Rent Café

Yardi Voyager

Job description

Everett Housing Authority is hiring for an entry‑level housing specialist to manage recertifications, occupancy, lease administration, and finance tasks. You will ensure program compliance, assist residents with Rent Café, and maintain accurate records for audits.

The role requires strong customer service, organization, and data entry skills, with experience in HUD programs and property management preferred. Community impact is emphasized in this union position.