Housing Eligibility & Benefits Specialist

VSHA; Montpelier (VT); Presencial; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

Vermont State Housing Authority seeks a Rental Assistance Specialist for HUD and state rental programs. This full-time role focuses on accurate rent calculations, subsidies, and client communications, with strong confidentiality and customer service expectations.

You will interview applicants, process lease-ups/recertifications, and maintain documentation across systems to ensure compliant housing assistance for low-income households.

Formación

• Associates degree with coursework in administrative/technical and offices practices.
• Two years of administrative/technical work in human/customer services, preferably in assisted housing programs.
• Experience with HUD-funded rental assistance programs is preferred.

Responsabilidades

• Intake services: manages waiting lists, interviews applicants, and determines eligibility.
• Processes lease-ups, rent increases, annual and interim reexaminations, and adjusts subsidy payments.
• Prepares and maintains confidential files and reports for program participants.
• Verifies income/eligibility data and coordinates with landlords and agencies as needed.
• Generates regular reports and maintains waiting lists and check run verifications.
• Assists with special housing program projects and provides front desk backup when needed.

Conocimientos

Policy knowledge

Organizational skills

Communication skills

Data entry

Interpersonal skills

Confidentiality

Time management

Customer service

Educación

Associates degree

Relevant coursework in offices

Descripción del empleo

Vermont State Housing Authority seeks a Rental Assistance Specialist for HUD and state rental programs. This full-time role focuses on accurate rent calculations, subsidies, and client communications, with strong confidentiality and customer service expectations.

You will interview applicants, process lease-ups/recertifications, and maintain documentation across systems to ensure compliant housing assistance for low-income households.