Affordable Housing Programs Coordinator

Savethefamily; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company parties

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Save the Family Foundation of Arizona seeks an ARM Program Assistant to provide administrative and operational support for the Affordable Rental Movement (ARM). You will work closely with the Leasing Manager, Property Maintenance Manager, and Chief Housing Development Officer to maintain records, manage communications, and coordinate compliance and daily operations.

The role requires at least a year in property management, strong organizational skills, and proficiency in Microsoft Office with

Qualifications

• High school diploma required; Associate degree preferred.
• At least 1 year of property management experience.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and professional use of AI tools.
• Valid Arizona driver’s license, reliable transportation, auto insurance, and clean driving record.
• Authorized to work in the United States.

Responsibilities

• Provide administrative support to ARM leadership and property management staff.
• Maintain accurate leasing, tenant, property, and project records and electronic files.
• Provide system updates in Buildium and Salesforce with tenant, property, communication, and work-order information.
• Maintain the housing waitlist, applications, and applicant documentation in accordance with established procedures.
• Process and document tenant correspondence and communications.
• Respond professionally to incoming calls and emails and route inquiries appropriately.
• Maintain effective communication and coordination with ARM staff.
• Coordinate move-ins, scheduling, documentation, and property readiness with leasing and maintenance staff.
• Communicate with applicants and tenants regarding move-in activities and property needs.
• Coordinate maintenance requests and work orders between tenants and ARM staff.
• Prepare tenant notices, correspondence, and administrative communications.
• Maintain accurate tenant and property records.
• Support HUD, HOME, local, and funding-source compliance, monitoring, and reporting.
• Maintain accurate records for compliance, inspections, audits, and monitoring reviews.
• Coordinate and document property inspections and HOA compliance.
• Maintain strict confidentiality of tenant, applicant, financial, and organizational information.
• Coordinate maintenance work orders, inspections, appointments, and repairs.
• Facilitate communication between tenants, maintenance staff, and ARM management.
• Track outstanding work orders, inspections, repairs, and follow-up activities.
• Maintain accurate maintenance, inspection, vendor, and completed-work records.
• Maintain vendor and contractor documentation.
• Coordinate project correspondence, scheduling, documentation, and follow-up.
• Track project timelines, deliverables, invoices, and administrative requirements
• Process ARM invoices through Blackbaud, ensuring accurate documentation and timely approval.
• Maintain records of vendor payments and property/project expenses in accordance with organizational policies.

Skills

Strong organization

Time management

Attention to detail

Written and verbal communication

Professional demeanor

Multitasking

Microsoft Office

AI tools

Education

High school diploma

Associate degree

Tools

Microsoft Office

AI tools

Job description

Save the Family Foundation of Arizona seeks an ARM Program Assistant to provide administrative and operational support for the Affordable Rental Movement (ARM). You will work closely with the Leasing Manager, Property Maintenance Manager, and Chief Housing Development Officer to maintain records, manage communications, and coordinate compliance and daily operations.

The role requires at least a year in property management, strong organizational skills, and proficiency in Microsoft Office with