Affordable Housing Leasing Specialist

Wellington Management, Inc.; Minneapolis (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full benefit package

Job summary

Wellington Management, Inc. is seeking an Affordable Housing Leasing Specialist for a 155-unit residential building in Minneapolis. You’ll manage leasing processes, conduct property tours, respond to inquiries, and build relationships with prospective tenants.

The ideal candidate has 1–2 years of affordable housing leasing experience, strong customer service and communication skills, and proficiency with basic computer tools. Yardi experience is a plus.

Qualifications

• 1–2 years of affordable housing leasing experience preferred.
• Excellent organizational and communication skills.
• Ability to communicate clearly in English, both verbal and written.
• Familiar with basic computer programs (Word, Excel).

Responsibilities

• Greet and welcome prospective residents.
• Respond promptly to inquiries via phone, email or in person and schedule tours.
• Keep accurate records of phone and walk-in traffic.
• Conduct tours of available units and community for prospects.
• Explain features and amenities of the apartments and community.
• Screen rental applications and qualify potential residents.
• Prepare leases for future residents.
• Assist with lease renewals.
• Comply with Federal and local Fair Housing regulations.
• Assist with questions, maintenance requests, and rent payments.
• Maintain a professional front office and assist in admin tasks.
• Assist in managing special events at the property.
• Perform marketing activities and update ads and reports.
• Proactively recommend marketing strategies to drive traffic.

Skills

Leasing experience

Customer service

Communication skills

English proficiency

Education

High School diploma or equivalent

Tools

Yardi

Job description

Wellington Management, Inc. is an established 40-year-old real estate management firm, managing a portfolio of 100+ commercial and residential buildings in 24 communities of the Twin Cities Metropolitan area. We are seeking to fill an Affordable Housing Leasing Specialist opening for a 155-unit residential building in Minneapolis.

As an Affordable Housing Leasing Specialist, you’ll play a crucial role in helping individuals and families find the perfect place to call home. You’ll be responsible for managing the leasing process, conducting property tours and building strong relationships with prospective tenants. Your exceptional customer service skills and in-depth knowledge of the local real estate market will be the key to success in this role.

Key Responsibilities

• Greet and welcome all prospective residents warmly.
• Respond timely, to inquiries promptly, via phone, email or in-person to address questions and schedule property tours.
• Keep accurate records of both phone and walk-in traffic.
• Conduct tours of available units and community to prospective residents.
• Communicate the unique features and benefits of our apartments and community amenities
• Screens rental applications and qualifies potential residents.
• Prepare leases for future residents.
• Assists with renewals
• Complies with all Federal and local Fair Housing regulations and ordinances.
• Assist with questions, maintenance requests, and payment of rent.
• Maintain a professional front office, assisting in administrative tasks as needed.
• Assist in managing special events at your property.
• Perform marketing activities, including opening and closing models, weekly review and update internet ads, update monthly Comparative Marketing Survey, etc.
• Proactively recommend marketing and advertising strategies to ensure proper traffic levels.

Our ideal candidate will have the following attributes:

• High School or equivalent education. Sales and/or other customer service experience preferred.
• 1-2 years of Affordable Housing Leasing experience preferred.
• Demonstrates excellent organizational and communication skills (both verbal and written). Ability to communicate in English both verbally and in writing.
• Must be familiar with computers and computer programs such as Word, Excel, etc.
• Well-developed people skills. An ability to work with a variety of personalities and situations in a friendly outgoing and professional manner.
• Professional appearance at all times.
• Ability to focus on established goals and sales requirements.
• Ability to work a flexible schedule including weekends.
• Yardi experience preferred but not required.

Other Information

Hours may vary. Employee must be available to work a combination of weekdays and weekends as business activity dictates. Employees will be expected to attend and/or work at all resident and marketing functions in addition to regularly scheduled work hours. Due to the nature of the property management industry, this position must be available to work the last day and first day of each month.

The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate with others verbally and in writing clearly and proficiently in English.
• Ability to walk steps and walk to show apartments and amenities of the community to prospects.
• Able to use a computer for data entry and legibly hand write reports and notes.
• Work environment is an indoor office environment with a partial outdoor tour environment. 50% sitting, 35% walking, 10 % standing, and 5% climbing stairs. Depending on property size, this will vary.

We offer competitive salaries and a full benefit package!