Leasing

Red Tail Residential, LLC; Baltimore (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Fully company-paid employee health보험

Vacation and sick leave

Paid holidays

Company-paid life insurance for full‑t

Exclusive employee discounts and perks

Job summary

Red Tail Residential, LLC is seeking a Leasing Consultant to join its team in the Baltimore area. You will greet prospects, show apartments, process applications, and coordinate move-ins while delivering exceptional resident experiences.

The role emphasizes customer service, sales aptitude, and knowledge of leasing processes, with weekend availability and strong organization. Join a proactive team dedicated to quality housing and community satisfaction.

Qualifications

• High school diploma or equivalent
• Must read and write English fluently and perform intermediate math functions
• Minimum of one year of experience in the multifamily housing industry

Responsibilities

• Provide superior customer service to residents, prospects, and vendors
• Show apartments, lease units, and assist with resident move-ins
• Update unit availability daily and maintain accurate leasing information
• Process rental applications in accordance with company procedures
• Submit and track maintenance requests for residents
• Receive and record collections following company standards
• Maintain complete and accurate resident files and documentation
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary
• Conduct move-out walks and support the move-out process
• Weekend availability is required.

Skills

Customer service

Communication

Time management

Organizational skills

Sales aptitude

Collections

Fair Housing laws

Leadership

Education

High school diploma or equivalent

English fluency (reading/writing)

Tools

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Job Title: Leasing Consultant

Company: Red Tail Residential, LLC

Status: Full Time

Supervisor: Community Manager, Multi-Site Community Manager, Regional Manager

Join Our Team!

Love connecting with people, touring beautiful apartment communities, and working in a role where no two days are the same? Red Tail Residential is hiring a Leasing Consultant to support our Minneapolis-area communities!

This position is perfect for someone who thrives in a fast-paced environment, enjoys variety throughout the workday, and is passionate about creating exceptional resident experiences.

If you bring positive energy, strong customer service skills, and a sales mindset, we’d love to connect with you!

Benefits

We offer a competitive compensation package based on experience and qualifications, along with:

• Fully company-paid employee health insurance
• Vacation and sick leave
• Paid holidays
• Company-paid life insurance for full-time employees
• Exclusive employee discounts and perks

Position Summary

The Leasing Consultant plays a key role in creating a positive first impression for prospective residents while delivering exceptional customer service throughout the leasing process. This position assists with leasing, administrative tasks, resident relations, and property operations while upholding company standards and ensuring a smooth move-in and move-out experience.

Key Responsibilities

Weekend availability is required.

• Provide superior customer service to residents, prospects, and vendors
• Conduct and assist with market surveys
• Show apartments, lease units, and assist with resident move-ins
• Update unit availability daily and maintain accurate leasing information
• Process rental applications in accordance with company procedures
• Submit and track maintenance requests for residents
• Receive and record collections following company standards
• Provide general clerical, office, and phone support
• Maintain complete and accurate resident files and documentation
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary
• Conduct move-out walks and support the move-out process
• Perform additional duties as assigned

Physical Demands

• Regularly required to sit, stand, walk, reach, talk, and hear
• Occasional climbing may be required
• Must be able to work at a computer and use a phone for extended periods
• Must be able to detect auditory and visual alarms
• Availability to work flexible and extended hours, including weekends, as needed

Attendance & Schedule

• Full-time position requiring consistent attendance
• May require evenings, weekends, and occasional holidays
• Active participation in company meetings, events, and functions is required

Essential Skills & Competencies

• Strong customer service orientation
• Excellent communication skills
• Ability to handle high-stress situations professionally
• Strong organizational and administrative skills
• Effective time management and prioritization
• Sales aptitude and comfort working with prospects
• Superior collection skills
• Knowledge of Fair Housing laws
• Leadership qualities and ability to work independently

Qualifications

Education

• High school diploma or equivalent required
• Must be able to read and write English fluently and perform intermediate math functions

Professional Experience

• Minimum of one year of experience in the multifamily housing industry.

Computer Skills

• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Learning & Development

• Commitment to ongoing professional development through company-provided training
• Ability to effectively utilize all on-site property management software

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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