Aesthetic Front Desk Coordinator — Part-Time/Full-Time + Bonus

Diamond Accelerator; Dallas (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Supportive team

Growth opportunities

Job summary

Lily Aesthetics & Wellness in Dallas, TX is seeking a Front Desk Coordinator / Medical Assistant to join their busy medspa. This role is the first impression for patients, handling check-ins, scheduling, and guiding guests through services and memberships with professionalism.

The ideal candidate has front desk or patient coordinator experience in aesthetics or medical offices, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a front desk, receptionist, or patient coordinator role required.
• Experience in a med spa, aesthetics, wellness, dermatology, or medical office setting preferred.
• Strong communication and customer service skills.
• Comfortable discussing services, memberships, and treatment options with patients.
• Highly organized, detail-oriented, and dependable.
• Positive attitude with the ability to multitask in a fast-paced environment.
• Experience with EMR, scheduling software, or CRM systems is a plus.

Responsibilities

• Greet and check in patients with professionalism, warmth, and exceptional customer service
• Answer incoming calls, schedule appointments, and manage provider calendars efficiently
• Support patient flow, appointment confirmations, and follow-up communication
• Educate patients on clinic services, memberships, packages, and promotions
• Assist with lead conversion and patient retention initiatives
• Process payments and assist with daily administrative/front office duties
• Maintain cleanliness, organization, and professionalism of the front office
• Collaborate with providers and leadership to ensure an outstanding patient experience

Skills

Front desk coordination

Customer service

Multitasking

Communication skills

Tools

EMR systems

Scheduling software

CRM systems

Job description

Lily Aesthetics & Wellness in Dallas, TX is seeking a Front Desk Coordinator / Medical Assistant to join their busy medspa. This role is the first impression for patients, handling check-ins, scheduling, and guiding guests through services and memberships with professionalism.

The ideal candidate has front desk or patient coordinator experience in aesthetics or medical offices, excellent communication, and the ability to multitask in a fast-paced environment.