Front Desk Coordinator / MA

Diamond Accelerator; Dallas (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Supportive team

Growth opportunities

Job summary

Lily Aesthetics & Wellness in Dallas, TX is seeking a Front Desk Coordinator / Medical Assistant to join their busy medspa. This role is the first impression for patients, handling check-ins, scheduling, and guiding guests through services and memberships with professionalism.

The ideal candidate has front desk or patient coordinator experience in aesthetics or medical offices, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous experience in a front desk, receptionist, or patient coordinator role required.
• Experience in a med spa, aesthetics, wellness, dermatology, or medical office setting preferred.
• Strong communication and customer service skills.
• Comfortable discussing services, memberships, and treatment options with patients.
• Highly organized, detail-oriented, and dependable.
• Positive attitude with the ability to multitask in a fast-paced environment.
• Experience with EMR, scheduling software, or CRM systems is a plus.

Responsibilities

• Greet and check in patients with professionalism, warmth, and exceptional customer service
• Answer incoming calls, schedule appointments, and manage provider calendars efficiently
• Support patient flow, appointment confirmations, and follow-up communication
• Educate patients on clinic services, memberships, packages, and promotions
• Assist with lead conversion and patient retention initiatives
• Process payments and assist with daily administrative/front office duties
• Maintain cleanliness, organization, and professionalism of the front office
• Collaborate with providers and leadership to ensure an outstanding patient experience

Skills

Front desk coordination

Customer service

Multitasking

Communication skills

Tools

EMR systems

Scheduling software

CRM systems

Job description

Front Desk Coordinator / MA - Aesthetics

Lily Aesthetics & Wellness

Dallas, TX

$20-$24/hr (based on experience) + Bonus Opportunities

Part-Time or Full-Time

We are seeking a professional, energetic, and patient-focused Front Desk Coordinator / Medical Assistant to join our busy medspa in Dallas, TX.

This is an exciting opportunity for someone who thrives in a fast-paced, patient-centered environment, enjoys building relationships and creating exceptional client experiences as the first and last impression, and has a passion for aesthetics, wellness, and exceptional customer service. Experience in a med spa, plastic surgery, dermatology, wellness, or aesthetic practice is highly preferred.

Position Overview

As the Front Desk Coordinator, you will be the first point of contact for our patients and play a key role in creating a welcoming, seamless, and elevated patient experience. This role requires strong organizational skills, professionalism, and the ability to multitask while supporting both patient care and clinic operations.

Position Details

• Job Type: Full-Time or Part-Time
• Location: Dallas, TX
• Pay: Starting at $20/hour (based on experience)
• Additional Compensation: Performance bonus opportunities available

Key Responsibilities

• Greet and check in patients with professionalism, warmth, and exceptional customer service
• Answer incoming calls, schedule appointments, and manage provider calendars efficiently
• Support patient flow, appointment confirmations, and follow-up communication
• Educate patients on clinic services, memberships, packages, and promotions
• Assist with lead conversion and patient retention initiatives
• Process payments and assist with daily administrative/front office duties
• Maintain cleanliness, organization, and professionalism of the front office
• Collaborate with providers and leadership to ensure an outstanding patient experience

Qualifications

• Previous experience in a front desk, receptionist, or patient coordinator role required
• Experience in a med spa, aesthetics, wellness, dermatology, plastic surgery, or medical office setting preferred
• Strong communication and customer service skills
• Comfortable discussing services, memberships, and treatment options with patients
• Highly organized, detail-oriented, and dependable
• Positive attitude with the ability to multitask in a fast-paced environment
• Experience with EMR, scheduling software, or CRM systems is a plus

What We’re Looking For

We’re looking for someone who is polished, proactive, team-oriented, and passionate about helping patients feel confident and cared for. The ideal candidate enjoys creating a welcoming environment, building patient relationships, and contributing to the growth and success of the practice.

Why Join Us?

• Competitive hourly pay
• Performance bonus opportunities
• Positive and supportive team environment
• Opportunity to grow in the wellness and aesthetics industry
• Be part of a practice dedicated to helping patients look and feel their best