Aesthetic Front Desk Coordinator

Brian J Parker MD

Las Vegas (NV)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k)

Job summary

Brian J Parker MD is seeking a Front Office Coordinator to join our Las Vegas practice. You will be the first and last impression, delivering exceptional customer service while guiding patients through their experience with our aesthetic procedures.

Ideal candidates have 5+ years in customer service, a professional demeanor, and the ability to multi-task in a fast-paced environment. On-site position with opportunities to support events and loyalty programs; benefits include health insurance and

Qualifications

5+ years of customer service experience, preferably in luxury spa or medical office.
Excellent communication and interpersonal skills.
Ability to multi-task and stay organized.
Professional and courteous demeanor.
Proficient with basic office tasks and software.

Responsibilities

Greet patients promptly in a friendly, upbeat and courteous manner.
Act as a liaison between patients, providers and staff.
Answer phones, taking messages, screening, transferring calls or distribute message and follow-up.
Schedule and confirm patient appointments, convert inquiries to booked consultations and services.
Verify schedule efficiency.
Master a basic understanding of each service offered.
Enter charges, take payments and balance daily.
Manage and maintain patient loyalty programs.
Receive, sort, and distribute daily mail and packages.
Ensure reception area and front desk area is always clean, tidy and presentable.
Monitor office supplies and keep accurate inventory.
Monitor and update records and files.
Scan, fax and copy documents; file correctly by alphabetic systems.
Have strong verbal and written skills.
Support evening marketing events when needed.