Aerospace Sales Administrator - Customer Ops & Analytics

FDH Aero; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

FDH Aero is seeking a Sales Administrator to support the sales team by handling administrative tasks, coordinating activities, and delivering exceptional customer service. This role offers a chance to contribute to sales operations and strengthen client relationships.

The position requires an Associate’s degree (or equivalent) and 2–3 years of sales experience, with familiarity in Quantum, ERP, and MS Office. U.S.

Qualifications

• Associate’s degree or equivalent from two-year college or technical school.
• 2-3 years of sales experience.
• Experience with Quantum is helpful.
• Ability to read and interpret general business periodicals, technical procedures or government regulations.
• Ability to write reports, business correspondence and procedures.
• Strong problem-solving and analytical thinking abilities.

Responsibilities

• Assist the sales team with scheduling appointments, meetings, and travel arrangements.
• Prepare sales reports, presentations, and other materials for sales meetings and presentations.
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives.
• Receive and process customer orders accurately and efficiently.
• Coordinate with various departments to ensure timely order fulfillment and delivery.
• Maintain records of sales orders, invoices, and shipping documents.
• Serve as the main point of contact for customer inquiries and requests.
• Address customer concerns and resolve issues in a timely and professional manner.
• Provide product information, pricing, and availability to customers as needed.
• Maintain accurate and up-to-date customer and sales data in CRM software.
• Generate reports on sales performance, trends, and forecasts for analysis.
• Assist in analyzing sales data to identify opportunities for growth and improvement.
• Provide general administrative support to the sales team, including filing, scanning, and organizing documents.
• Maintain calendars, schedules, and correspondence for sales representatives.
• Assist in preparing proposals, contracts, and other sales-related documents.
• Performs other duties as assigned.

Skills

Sales experience

Reading & interpretation

Business writing

Problem solving

Cross-functional collaboration

MS Office

ERP knowledge

Quantum (software)

Education

Associate’s degree or equivalent

Tools

Quantum

Microsoft Office

ERP basics

Job description

FDH Aero is seeking a Sales Administrator to support the sales team by handling administrative tasks, coordinating activities, and delivering exceptional customer service. This role offers a chance to contribute to sales operations and strengthen client relationships.

The position requires an Associate’s degree (or equivalent) and 2–3 years of sales experience, with familiarity in Quantum, ERP, and MS Office. U.S.