Sales Assistant

FASTENER DISTRIBUTION HOLDINGS LLC.; Arlington (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (FSA)

401k matching

Wellness programs

Job summary

FDH Aero, a division of FASTENER DISTRIBUTION HOLDINGS LLC, is seeking a Sales Assistant in Arlington, TX. The role covers sales support, customer communications, quoting, and coordinating with vendors to meet company goals.

You will engage with customers to understand needs, prepare quotations, and maintain strong vendor relations while contributing to cross-departmental processes.

Qualifications

• Must have a high school education or equivalent experience.
• 1-3 years of experience in sales in the aerospace industry.
• Knowledge in OEM and general aerospace business environment.
• Knowledge of aircraft parts and aerospace requirements.
• Strong computer skills and proficiency with Microsoft Office Suite.

Responsibilities

• Work directly or indirectly with customer or company representative to assess a customer’s needs and requirements to facilitate a successful quotation.
• Provide excellent customer service in quoting and vendor relations.
• Establish methods to maintain productivity at an optimum level.
• Complete daily tasks and support vendors and customers to meet goals.
• Perform other duties as assigned.

Skills

Customer service

Quoting

Vendor relations

MS Office

Aerospace knowledge

Multitask management

Interdepartmental collaboration

Education

High school diploma or equivalent

Tools

Proprietary software

Job description

Full Time Staff - Indiv Contr Arlington, TX, US

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do:

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People – That’s why we offer competitive benefits, including

• medical


• dental


• vision


• Flexible Spending Accounts (FSA)


• 401k matching


• wellness programs

We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

We Are Looking For

The Sales Assistant is responsible for all aspects of the sales support including customer sales, quoting, customer and vendor relation management. This position includes coordination between other departments within the company and vendors and customers to meet the company’s goals.

What You'll Do (Responsibilities)

• Work directly or indirectly with customer or company representative to assess a customer’s needs and requirements to facilitate a successful quotation for the customers consideration


• Provide excellent customer service in quoting, and in vendor relations


• Establish methods and procedures to ensure productivity is maintained at an optimum level


• Completes daily tasks, supports with vendors and customers to meet goals


• Performs other duties as assigned

What You Bring (Qualifications & Skills):

• Must have a high school education or equivalent experience


• 1-3 years of experience in sales in the aerospace industry


• Knowledge in OEM and general aerospace business environment


• Knowledge and understanding of aircraft parts and aerospace requirements


• Knowledge of inventory practices and general aerospace requirements regarding same.


• Self-starter that shows initiative in improvements and in helping the company grow


• An understanding of and working knowledge of aerospace quality management practices and AS9120 requirements is helpful


• Must be computer savvy and learn company proprietary software programs


• Proficiency with Microsoft Office Suite


• Ability to multitask and manage multiple projects


• Solid communication skills, verbal and written


• Strong attention to detail


• Ability to work interdepartmentally


• Demonstrates strong customer service attitude and demeanor


• Teamwork and leadership skills to raise our sales levels in the department

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.


• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.