Aerospace Program Manager - Contracts & Schedules

Ducommun Incorporated; Town of Coxsackie (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Ducommun Incorporated in Coxsackie, NY is seeking a Program Management Analyst to support the Program Manager and oversee assigned programs and customers. The role emphasizes accurate and timely communication with internal teams and customers to meet contract requirements, schedules and budgets.

The ideal candidate has 1–5 years in customer service and contract administration, strong MS Office skills, and a collaborative, continuous-improvement mindset. Occasional travel may be required.

Qualifications

• Minimum BA/BS degree preferred but not required and/or equivalent years of industry experience. Advanced degree such as MBA preferred.
• Minimum 1-5 years customer service and contract administration background, in a manufacturing environment preferred.
• Computer knowledge and skills, i.e. MS Word, MS Excel, MS PowerPoint required and ERP/MRP Systems preferred.
• Experience with MRP systems is beneficial.
• Strong people and time management skills are required.
• Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels.
• Experience in production control, contracts management, project management or contracts management, are key talents.
• Detail-oriented, positive friendly customer service are key attributes.
• Team-oriented with a continuous improvement outlook.
• Minimal Travel may be required.

Responsibilities

• Represents the company in contacts with the customer and outside parties for issues concerning the assigned program.
• Ensures that customer requirements are flowed down to all functional departments through the initiation of sales orders and management of backlog.
• Provides timely notification to management of program cost or schedule impact.
• Provides a coordinated company response to customer requirements and inquiries.
• Supports Program Manager in execution of Customer Surveys and gathering Customer Feedback.
• Communicates with Operations Management to assure proper coordination of customer requirements.
• Coordinates with Operations Management and production planners to integrate program schedules that support contractual commitments and company goals.
• Works with Program Manager to communicate customer cost reduction and process improvement goals to company management and coordinate response that highlights/demonstrates company commitment to continuous improvement.

Skills

Communication skills

Time management

Customer service

Teamwork

Education

BA/BS degree

MBA

Tools

MS Word

MS Excel

MS PowerPoint

ERP/MRP systems

Job description

Ducommun Incorporated in Coxsackie, NY is seeking a Program Management Analyst to support the Program Manager and oversee assigned programs and customers. The role emphasizes accurate and timely communication with internal teams and customers to meet contract requirements, schedules and budgets.

The ideal candidate has 1–5 years in customer service and contract administration, strong MS Office skills, and a collaborative, continuous-improvement mindset. Occasional travel may be required.