Aerospace Freight Forwarder - Global Logistics Expert

DSV Road GmbH; Boston (MA); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

Life insurance

FSAs

HSAs

Disability insurance

401(k) with match

Paid time off

Company holidays

Job summary

DSV, a global leader in transport and logistics, is hiring a Freight Forwarder in Boston (Aerospace). The role focuses on reviewing and processing shipment transactions for major accounts and delivering proactive customer service.

You will handle import/export, bookings, bills of lading, and regulatory compliance, with emphasis on accuracy and timely communication. Prior Freight Forwarding experience and CargoWise One familiarity are highly valued.

Qualifications

• Three years of experience in a role involving extensive client contact.
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal.

Responsibilities

• Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team.
• Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases as well as other government agency releases as appropriate
• Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.
• Process bills of lading and provide clear instructions to the team for handling each shipment.
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations.
• Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments.
• Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as an ...
• Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner.
• Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility.
• Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process.

Skills

Freight Forwarding experience

CargoWise One

English proficiency

Geography knowledge

Attention to detail

Communication skills

Tools

MS Outlook

Excel

Word

Job description

DSV, a global leader in transport and logistics, is hiring a Freight Forwarder in Boston (Aerospace). The role focuses on reviewing and processing shipment transactions for major accounts and delivering proactive customer service.

You will handle import/export, bookings, bills of lading, and regulatory compliance, with emphasis on accuracy and timely communication. Prior Freight Forwarding experience and CargoWise One familiarity are highly valued.