Aerospace Customer Service & Inside Sales Specialist

ThyssenKrupp Materials NA, Inc.; Santa Fe Springs (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and Disability

Voluntary Wellness Programs

401(k) or RRSP programs with Company @

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

ThyssenKrupp Materials NA, Inc. is seeking a customer service and sales support professional to assist the supplier base and internal users.

Responsibilities include handling inquiries about material and order status by phone or email, coordinating resolutions with internal teams, and helping achieve sales goals. The role involves creating and updating various reports and performing order entry or quotes as assigned.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of customer service experience preferred.
• Experience in aerospace industry is a plus.

Responsibilities

• Provide customer service regarding material and order status via phone and/or email.
• Coordinate issue resolution between customer and internal staff members (contract administration, purchasing, finance, plant).
• Meet internal sales goals related to orders and customer service, and monitor progress toward goals.
• Create, update, or maintain reports regarding issues, orders, and sales results.
• Complete order entry or quote preparation as needed/assigned.

Skills

Customer service

Communication skills

Detail orientation

Problem solving

Order entry

Sales support

Education

High school diploma or equivalent

College degree

Job description

ThyssenKrupp Materials NA, Inc. is seeking a customer service and sales support professional to assist the supplier base and internal users.

Responsibilities include handling inquiries about material and order status by phone or email, coordinating resolutions with internal teams, and helping achieve sales goals. The role involves creating and updating various reports and performing order entry or quotes as assigned.