Aerospace Customer Care & Orders Specialist

GracoRoberts; Fife (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Pacific Coast Composites is seeking a reliable Customer Service Representative to support customers and internal teams in a fast-paced aerospace environment. You will ensure order accuracy, manage PO and payments, and contribute to on-time delivery.

The role requires one year of customer service experience, strong time management, and proficiency with Excel. You will work cross-functionally to enhance customer satisfaction and retention.

Qualifications

• 1 year of customer service experience.
• Excellent time management skills.
• Proficiency with Office Suites, including Excel.

Responsibilities

• Provide excellent customer service to customers via phone, email, and written communication.
• Process purchase orders and payments (credit card).
• Support growth initiatives through teamwork with a focus on customer satisfaction and retention.
• Assist all departments in meeting their goals.

Skills

Customer service

Time management

Tools

Excel

Office Suite

Job description

Pacific Coast Composites is seeking a reliable Customer Service Representative to support customers and internal teams in a fast-paced aerospace environment. You will ensure order accuracy, manage PO and payments, and contribute to on-time delivery.

The role requires one year of customer service experience, strong time management, and proficiency with Excel. You will work cross-functionally to enhance customer satisfaction and retention.