Aerospace Account Program Lead

Socket.dev; Long Beach (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Disability coverage

Life insurance

Retirement matching

Employee assistance plan

Job summary

Rubbercraft is seeking an Account Program Manager (Aerospace) to serve as the primary contact for key aerospace customers while driving performance, cross-functional execution, and satisfaction. You will partner with Operations, Engineering, Quality, Supply Chain, and Sales to ensure on-time delivery and issue resolution.

The role emphasizes ownership of customer programs, cross-functional collaboration, and reporting with a focus on continuous improvement.

Qualifications

• 5-7+ years of experience in Program Management, Account Program Management, or a closely related customer-facing program role within aerospace manufacturing.
• Experience supporting major OEM aerospace customers such as Boeing, Lockheed Martin, Gulfstream, Northrop Grumman, Bell, GE Aerospace, RTX (Raytheon), Pratt & Whitney, Airbus, or major Tier 1 suppliers including Collins Aerospace, Spirit AeroSystems, Honeywell, and similar organizations.
• Experience working cross-functionally with Manufacturing/Operations, Quality, Engineering, Planning, and/or Supply Chain to drive customer delivery, quality, and program objectives.

Responsibilities

• Serve as the primary point of contact for assigned aerospace OEM and strategic customer accounts.
• Develop trusted relationships through proactive communication and exceptional customer service.
• Lead and coordinate customer meetings, presentations, business reviews, and site visits.
• Work cross-functionally with Operations, Engineering, Quality, Planning, and Supply Chain to meet commitments.
• Monitor delivery performance, quality metrics, and customer scorecards.
• Drive and support continuous improvement initiatives that improve customer satisfaction and operational performance.

Skills

Account management

Cross-functional collaboration

Program management

ERP/MRP experience

Excel

PowerPoint

Communication

Education

Bachelor's degree

Equivalent manufacturing experience

Tools

ERP systems

EDI systems

Job description

Rubbercraft is seeking an Account Program Manager (Aerospace) to serve as the primary contact for key aerospace customers while driving performance, cross-functional execution, and satisfaction. You will partner with Operations, Engineering, Quality, Supply Chain, and Sales to ensure on-time delivery and issue resolution.

The role emphasizes ownership of customer programs, cross-functional collaboration, and reporting with a focus on continuous improvement.