Aeromedical Case Manager Technician - Security Clearance

Potawatomi Federal Solutions, LLC; Bonaire (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Potawatomi Federal Solutions, LLC seeks an Aeromedical Case Manager Technician at Robbins Air Force Base in Georgia to support administrative and technical case management for HQ AFRC Aerospace and Operational Medicine Division. You will handle medical data reviews, assure readiness, and coordinate with RMUs, MTFs, ACS, and government stakeholders.

The role requires an associate degree or 4+ years of related military/civilian experience in Air Force aerospace medicine and medical readiness, with

Qualifications

• Associate degree in Health Information Management, Healthcare Administration, Medical Assisting, Nursing, Allied Health, or a closely related field.
• OR four (4) years of directly related military or civilian experience in Air Force Aerospace Medicine, Aeromedical Case Management, Medical Standards, Medical Readiness, or Medical Administration.
• Demonstrated experience with: Air Force medical readiness programs, Aeromedical waiver processing, Medical case management, Medical terminology, Physical examination standards, Line of Duty (LOD) determinations, Disability Evaluation System (DES), Medical Evaluation Boards (MEB), Air Force medical policies and guidance, Microsoft Office Suite.
• Highly desired demonstrated experience with: AIMWTS, PEPP, ECT, MEDXS, MICT, and Joint Legacy Viewer (JLV).
• Strong leadership and team coordination skills
• Excellent verbal and written communication
• Exceptional organizational and time management abilities
• Analytical problem-solving skills
• Ability to manage multiple priorities simultaneously
• High attention to detail and accuracy
• Professional judgment and discretion when handling sensitive medical information
• Ability to work independently with minimal supervision
• Strong customer service orientation
• Ability to maintain confidentiality and comply with HIPAA and Privacy Act requirements

Responsibilities

• Review, evaluate, and process aeromedical case files for flying and non-flying personnel in accordance with established Air Force policies and procedures.
• Receive, review, and validate medical documentation for completeness and accuracy prior to Government provider review.
• Process accession, retention, flying, mobility, deployment, and other aeromedical waiver cases.
• Maintain accurate case information within Government electronic systems including AIMWTS, ECT, PEPP, MEDXS, and MICT.
• Track medical cases throughout the adjudication process to ensure timely processing and disposition.
• Coordinate with Reserve Medical Units, Military Treatment Facilities, Aeromedical Consult Service, MAJCOMs, Headquarters Air Force personnel, and civilian medical providers regarding case requirements and status.
• Assist with Line of Duty (LOD) determinations, Retention Limitation (RILO) actions, and other medical readiness processes.
• Ensure timely and accurate data entry, case documentation, and maintenance of electronic records.
• Prepare recurring correspondence, memoranda, reports, and administrative documentation supporting case management operations.
• Assist with workload tracking, reporting metrics, and administrative support functions.
• Respond to telephone calls, emails, and customer inquiries regarding case status and required documentation.
• Provide courteous, professional customer service to military members, medical personnel, and Government stakeholders.
• Coordinate scheduling activities and follow-up actions associated with medical evaluations and case processing.
• Support updates to case management procedures, guidance, and training materials as directed.
• Attend meetings and training sessions as required.
• Maintain compliance with HIPAA, Privacy Act, and applicable Air Force policies regarding sensitive medical information.
• Other duties as assigned. Education & Experience Requirements

Skills

Attention to detail

Communication

Time management

Customer service

Education

Associate degree in Health Information Management

Tools

AIMWTS

PEPP

ECT

MEDXS

MICT

Joint Legacy Viewer (JLV)

Microsoft Office Suite

Job description

Potawatomi Federal Solutions, LLC seeks an Aeromedical Case Manager Technician at Robbins Air Force Base in Georgia to support administrative and technical case management for HQ AFRC Aerospace and Operational Medicine Division. You will handle medical data reviews, assure readiness, and coordinate with RMUs, MTFs, ACS, and government stakeholders.

The role requires an associate degree or 4+ years of related military/civilian experience in Air Force aerospace medicine and medical readiness, with