AEL Advising Specialist III — Pathways & Registration

Lone Star College; Houston (TX); On-site; USD 34,000 - 39,000; Full time

Job summary

Lone Star College-Houston North Greenspoint is hiring a Specialist III, Advising Adult Education and Literacy (AEL) to provide initial advising for grant-funded programs and certificates related to workforce, GED or continuing education classes. Registers students in all grant-funded Continuing Education classes across campuses and partner sites.

This temporary, grant-funded position may continue depending on grant funding.

Qualifications

• High School Diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience

Responsibilities

• Welcome, greet and provide general support to all Adult Education and Literacy(AEL) prospective students and visitors in a polite and professional manner
• Advise visitors on available and upcoming orientation and testing session dates and provides detail on eligibility requirements per AEL program
• Answer multiple phone lines, takes messages, and/or transfer callers; record messages from voicemail and return phone calls in a timely manner
• Registers and drops students for AEL classes including High School Equivalency or GED, English as a Second Language, Workforce Education and Training Certificates and Developmental Education
• Provides students with information and proper referrals to available resources and services on campus
• Manage and reply to all departmental communications including Remind and any directed to Adult Education and Literacy in a timely manner
• Collects and processes necessary documents required to enroll students in AEL High School Equivalency or GED preparation classes; provides students with oral and written instruction to take the TABE or Tests of Adult Basic Education exam
• Provide support to managers and all other AEL staff to ensure efficient operations
• Work with the AEL Program Manager to ensure community needs are met
• Serve as a backup tester and advisor to assist current and prospective students with eligibility requirements and advising on course selection in a goal-driven environment
• Contacts students, instructors and staff regarding class cancellations or postponementResponsible for other reasonable, related duties as assigned

Skills

Attention to detail

Software usage

Multi-project work

Documentation of expenses

Education

High School Diploma or GED

Job description

Lone Star College-Houston North Greenspoint is hiring a Specialist III, Advising Adult Education and Literacy (AEL) to provide initial advising for grant-funded programs and certificates related to workforce, GED or continuing education classes. Registers students in all grant-funded Continuing Education classes across campuses and partner sites.

This temporary, grant-funded position may continue depending on grant funding.