AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Gurnee (IL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

40% employee discount

Opportunities for career advancement

Participation in store contests

Job summary

American Eagle Outfitters Inc. is seeking a part-time Sr Brand Ambassador in Gurnee, IL. Your role is to create a positive shopping experience by engaging with customers and providing product knowledge.

The ideal candidate is an energetic individual who thrives in a retail environment with a passion for AE and Aerie products. You must be available evenings, weekends, and holidays and possess strong communication skills.

Benefits include a discount on products and opportunities for career advancement.

Qualifications

• Must be at least 18 years old.
• Available to work evenings, weekends, and holidays.
• Prior retail experience is preferred.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Resolve guest concerns proactively.
• Assist the team when necessary.

Skills

Customer interaction

Energetic multitasking

Retail experience

Job description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Responsibilities

• You’re a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they’re looking for, and you do so with a "friends first" mindset.
• You’re passionate about AE & Aerie products! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You’re eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you’re in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You’re an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You’re a team player! You’re always willing to assist your team in getting the job done.
• You’ve got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

Qualifications

• You love interacting with people!
• You’re full of energy and can handle multiple tasks in a fast‑paced environment.
• You’re available to work when guests shop (look for evenings, weekends & holidays).
• You love AE and Aerie products.
• You’ve worked in retail before.
• You’re at least 18 years of age.

Benefits

• They work with REAL people – no fluff.
• They receive opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new Floorsets!).
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.

Pay & Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please click HERE.

Job Information

Job Identification: 27157
Job Category: Stores
Job Schedule: Part time
Location: Gurnee, IL, United States

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.