AE - Sr Brand Ambassador (Sr Sales Associate)

AEO Inc.; Kansas City (KS); On-site; USD 16,531 - 20,664; Part time

Job summary

AEO Inc. in Kansas City is seeking a part-time Sr Brand Ambassador to bring our brand to life every day and provide customers with an amazing shopping experience.

You will educate guests on AE & Aerie products, promote the loyalty program, and flex across Salesfloor, Cash & Wrap, fitting room and stockroom while upholding company values.

If you love interacting with people, have retail experience, and are 18+, join our team and help make every visit special.

Qualifications

• Experience in retail is preferred.
• Ability to work evenings, weekends and holidays.
• Minimum age 18.
• Strong interpersonal and customer service skills.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on AE & Aerie products and make suggestions.
• Promote the AEO loyalty program and brand channels.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom.
• Resolve guest concerns while following company policy.
• Support the team to get the job done.
• Uphold company policies and procedures.

Skills

People skills

Customer service

Product knowledge

Teamwork

Job description

Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before.
• You're at least 18 years of age.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please clickHERE .