AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Medford (OR); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Paid Time Off

Paid sick leave

Paid holiday pay

Job summary

American Eagle Outfitters Inc. is looking for a part-time Sr Brand Ambassador in Medford, Oregon. In this role, you will create an amazing shopping experience by engaging with customers and promoting brand loyalty. Ideal candidates are energetic, love interacting with people, and have retail experience. Responsibilities include using the AEO Selling Model, educating guests about products, and assisting the team in various store zones. Availability during evenings, weekends, and holidays is required.

Qualifications

• Must be at least 18 years of age.
• Previous retail experience is preferred.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Engage customers using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Introduce the AEO loyalty program to guests.
• Flexibly work across various store zones.
• Proactively resolve guest concerns.
• Assist the team to complete tasks efficiently.
• Adhere to AEO's policies and procedures.

Skills

Customer engagement

Product knowledge

Teamwork

Problem-solving

Job description

YOUR ROLE

As a part‑time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry — we'll teach you everything you need to know!)
• You're passionate about AE & Aerie products! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player — #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast‑paced environment.
• You're available to work when guests shop (look at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before.
• You're at least 18 years of age.

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please click HERE.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.