AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Canton (OH); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

40% off product

Store contests

Opportunities for development

Job summary

American Eagle Outfitters Inc. is hiring a part-time Sr Brand Ambassador in Canton, Ohio. This role focuses on providing an amazing shopping experience by engaging with customers and sharing product knowledge of AE & Aerie.

The ideal candidate loves interacting with people, has retail experience, and is available during evenings, weekends, and holidays. Benefits include discounts and opportunities for career advancement.

Qualifications

• Strong ability to engage with customers in a retail setting.
• Ability to handle multiple tasks in a fast-paced environment.
• Previous retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Engage guests using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Promote the AEO loyalty program.
• Flexibly assist in various store zones.
• Proactively resolve guest concerns.
• Support team efforts to complete tasks.

Skills

Customer engagement

Problem-solving

Team collaboration

Job description

Job Overview

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Responsibilities

• You are a people person! You use the AEO Selling Model to engage with every guest and help them find exactly what they’re looking for, with a “friends first” mindset. (What’s the AEO Selling Model? Don’t worry – we’ll teach you everything you need to know!)
• You’re passionate about AE & Aerie products. Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You’re eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you’re in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You’re an innovative problem solver! Making your guests’ day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You’re a team player. You’re always willing to assist your team in getting the job done.
• You have integrity! You do the right thing and you always adhere to AEO’s policies & procedures.

Qualifications

• You love interacting with people!
• You’re full of energy and can handle multiple tasks in a fast‑paced environment.
• You’re available to work when guests shop (lookin’ at your evenings, weekends & holidays).
• You love AE and Aerie products.
• You’ve worked in retail before.
• You’re at least 18 years of age.

Benefits

• They work with REAL people – there’s nothing like your AEO Family.
• They’re given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new Floorsets!).
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.

Pay & Benefits

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service.

EEO Statement

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.